Senior Operations Supervisor - Transportation (Supply Chain/Logistics)
Position Summary
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives.
Opportunity Details
Schedule: Tuesday - Saturday, 8:00AM - 5:00PM
Supporting: Operations Supervisor and up to 40 Class A Drivers
Experience
People focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal oriented, detail oriented, demonstrated leadership skills
Major Responsibilities
- Communicate performance standards that are specific and measurable
- Interview hourly associates and provide recommendations for hire
- Maintain attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed
- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
- Assist in new associate training
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
- Complete all necessary records and reports in a timely and accurate fashion
- Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
- Understand the relationship between decision-making and profitability
- Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
- Ensure day-to-day management and associate activities are in alignment with the location safety strategy
- Provide associates with communication, training, feedback, and direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and company policies and procedures
- Understand the location-specific customer goals & objectives
- Ensure the customer knows that we are committed to helping them meet their objectives
- Determine areas that could benefit from Continuous Improvement efforts
- Properly plan work assignments to ensure effective use of fleet/warehouse equipment
- Work with hourly associates to ensure they understand safe and efficient operation of equipment
Qualifications
- 2 - 4 years related functional experience
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- Strong written/oral communication and organizational skills are required
- Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements
- Stand, walk, and sit
- Use hands to touch, handle, and feel
- Reach with hands and arms
- Lift and/or move up to 25lbs/12kg
Connections
Working at Penske Truck Leasing
About Penske Truck Leasing
Penske Truck Leasing engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category
Logistics/Supply Chain
Job Function
Logistics & Supply Chain
Job Family
Operations
Address
8323 North Eldridge Pkwy, Suite 140
Primary Location
US-TX-Houston
Employer
Penske Logistics LLC
Req ID
2608068