SENIOR OFFICE SUPPORT ASSISTANT #00097805

About the role

The Student Success division supports many aspects of the student experience through coordinated programs and services. Departments within the division manage functions related to engagement, retention, progression, and student support. Work includes coordination of student support services and collaboration across academic and support units.

This position will provide high-level administrative, operational, and project coordination support for the Division of Student Success. Reporting to the Executive Communications Manager, the Senior Office Support Assistant helps facilitate divisional communications, initiatives, events, and daily operations while supporting leadership and enhancing the efficiency and effectiveness of the office suite.

Responsibilities

• Coordinate divisional administrative operations, project workflows, and leadership support activities to ensure efficient daily operations and alignment with divisional priorities
• Manage and support divisional communications, including correspondence, newsletters, website updates, digital content, marketing materials, and communication workflows that support student success initiatives
• Coordinate planning, logistics, and implementation support for divisional events, committees, trainings, meetings, and special projects to ensure successful execution and achievement of objectives
• Support front office and shared operational functions, including visitor engagement, office coordination, resource management, scheduling support, and maintenance of division-wide administrative processes
• Identify and recommend process improvements that enhance operational efficiency, communication effectiveness, organization, and service delivery across the division
• Develop, maintain, and monitor project timelines, documentation, operational processes, and tracking systems to support divisional initiatives and improve organizational effectiveness

Qualifications

Minimum: Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred: Two years of experience in an office setting; prior experience in higher education.

Pay

$17.40-$23.85 hourly. Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.