Senior Network Support Technician

About the role

MANTECH seeks a motivated, career and customer-oriented Senior Network Support Technician to join our team at the Puget Sound Naval Shipyard in Bremerton, WA. This is an on-site position. Help protect our national security while working on innovative projects. You will be responsible for high-level analysis, testing, troubleshooting, and evaluation of complex network systems, including LAN, WAN, and internet segments to ensure mission critical stability.

Responsibilities

• Apply advanced systems analysis techniques and procedures to determine hardware, software, or system functional specifications in collaboration with end-users and stakeholders
• Analyze, test, troubleshoot, and evaluate existing network systems—such as Local Area Networks (LAN), Wide Area Networks (WAN), and Internet systems—to ensure networks operate correctly with minimal interruption
• Maintain, install, and troubleshoot complex fiber and copper network infrastructure, ensuring interconnectivity within a sensitive Data Center environment
• Perform Wi-Fi and RFID signal testing and comprehensive coverage surveys to evaluate and optimize network performance
• Work within an integrated team of government and contractor personnel to consult on and manage various complex infrastructure projects
• Install and patch fiber/copper panels across buildings, support operations with configuration and installation
• Occasionally work non-standard hours to support mission-critical operations and be willing to travel within the U.S. up to 25%
• Provide wire run lists, fiber patch matrix, and certified copper and fiber test results
• Conduct signal degradation testing & labeling for all ISP end-to-end copper or fiber network cables
• Provide weekly reports detailing services provided, status of current tasks (in process or completed by project), and future planned tasks
• Update and manage assigned tasks in ticketing system

Minimum Qualifications

• High School Diploma or GED equivalent with 5+ years of experience in Data Center Management, Infrastructure Management or Network Support
• 5+ years of demonstrated experience terminating, splicing, repairing, and testing Multimode and Singlemode fiber optics and media converters
• Experience testing and repairing CAT5E and CAT6 copper
• Experience in using splicers, Optical Time Domain Reflectometers (OTDR), and Fluke test equipment
• Experience installing Outside Plant (OSP) and Inside Plant (ISP) fiber in building telecommunication closets
• Experience in administration of switches, servers, distros, and media converters
• Familiarity with building codes and procedures for installing copper and fiber in various locations such as overheads, raised floors, trailers, and temporary building sites

Preferred Qualifications

• Certifications in network infrastructure or related fields
• Proficiency in network infrastructure documentation
• Experience with redline drawings for buildings and manhole systems
• Ability to create, read, and update blueprints and CAD drawings
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities
• Ability to adapt to changing project requirements and work environments

Clearance Requirements

Must have an active and current Secret clearance

Physical Requirements

• Must be able to kneel, stoop, bend, climb ladders and lift materials up to 60 lbs
• Must be able to work in challenging environments with fall protection (e.g., all weather conditions, elevated platforms, tight spaces, under desks, or in confined spaces)
• Candidate must have the ability to accurately distinguish colors, hear, and accurately comprehend telephone conversations, radio traffic, and annunciated alarms