Senior Mortgage Loan Officer

About the role

We connect great people to great opportunities. Discover a career in banking at Fifth Third Bank.

Responsibilities

• Develop sustainable and consistent referral relationships (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines.
• Completes all required training on time.
• Works with senior leadership to develop coach and train assigned Mortgage Loan Advisor on behaviors and activities required to development and sustain internal and external referral sources.
• Works with senior leadership to educate Mortgage Loan Advisor on all aspects and components of the mortgage loan originator position.
• This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.
• Work with senior leadership to help Mortgage Loan Advisor master skillset required to facilitate the loan from origination through closing.
• Follow defined protocol for escalation exceptions.
• Take applications by completing URLA on laptop.
• Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations to the fullest.
• Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with branches and/or applicants of providing timely updates and status reports.
• Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.
• Attend and participate in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.
• Collect application fees on loan applications per policy.
• Participate in One Bank making appropriate referrals to other lines of business.

Requirements

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• 3-5 years of origination experience at Fifth Third, or similar institution preferred.
• Top 25% in closed loan production or units in the prior calendar year preferred in addition to a proven track record of exceptional performance such as top tier score-card performance.
• Consistently demonstrates advanced proficiency and adoption of Total Expert and other origination/lead generation systems.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills with a passion for helping to develop and train entry level talent.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.

Qualifications

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Skills

• Sales technique skills.
• Customer service skills.
• Computer skills.

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. Learn more on our 53.com Careers page.

Pay

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance.

Schedule

Details on work schedule will be provided during the hiring process.