Senior Medical Assistant Certified - Primary Care -West/Katy

About the role

Come lead with us at Houston Methodist Primary Care Group. The Senior Medical Assistant Certified (Sr. MA) functions as an expert with highly competent knowledge in technical and advanced examinations and treatments, performing delegated medical assistant tasks under direct supervision of a physician and/or registered nurse for assigned patient populations. The role oversees scope of practice (e.g., Hand Hygiene Validator, EMR super‑user), assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes, and performs general administrative duties in accordance with CLIA, HIPAA, NCQA, government standards and company policies. The Sr. MA may schedule appointments, ensure medical necessity compliance, verify eligibility for care, and act as a preceptor and clinical resource training and orienting other medical assistants.

Responsibilities

• Assist with patient examinations, procedures, diagnostic studies, treatment, and dressing changes.
• Perform general administrative duties compliant with CLIA, HIPAA, NCQA, government standards and internal policies.
• Schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.
• Act as a preceptor and clinical resource: train, orient, and mentor medical assistants.
• Oversee scope of practice responsibilities such as Hand Hygiene Validator and EMR super‑user.
• Provide high‑quality support of patient care and services under physician/RN direction.
• Perform routine tests (EKG, rapid strep, urinalysis, urine pregnancy) and sterilize instruments/equipment.
• Prepare, clean, and maintain exam and treatment rooms and supplies.
• Stock exam rooms, take inventory, and order supplies; manage time effectively to minimize incidental overtime.
• Participate in patient care coordination with hospital, ED, consulting physicians, and community resources.
• Promote patient utilization of MyChart and follow up on recommendations, labs, referrals, etc.
• Model positive work environment, facilitate teamwork, communicate pertinent patient information, and provide structured feedback.
• Engage in professional development, performance improvement activities, and update personal development plan.

Requirements

FLSA STATUS: Non‑exempt.

• Education: High school diploma or equivalent (GED, homeschool verification, partial/post‑secondary completion).
• Experience: Five years of medical assistant experience with highly complex chronic disease management or in a specialty discipline.
• Licenses & Certifications (required): Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant; or EMT with BLS – Basic Life Support or Instructor (AHA) – American Heart Association.
• Preferred Certification: CPT – Certified Phlebotomy Technician (ACA).

Skills and Abilities

• Demonstrate skills and competencies to safely perform assigned job, verified through ongoing assessments.
• Sufficient proficiency in speaking, reading, and writing English for essential functions, especially those impacting patient/employee safety.
• Effective communication with patients, physicians, family, and coworkers using customer‑service focus and positive language.
• Knowledge of medical practice and patient care; ability to assist with examinations, diagnostic and treatment procedures; familiarity with medical equipment and instruments.
• Skill in developing and maintaining clinical quality assurance for accurate medical records.
• Learning attitude toward problem solving with sound reasoning and judgment.
• Provide