Senior Material Support

About the role

This position sits at the center of manufacturing operations, partnering with production, planning, procurement, quality, and customer service teams to maintain operational flow. You'll have direct impact on inventory accuracy, production readiness, delivery performance, and overall manufacturing efficiency while gaining exposure to multiple areas of the business.

Responsibilities

• Issue materials to project and production orders in accordance with established schedules and operational requirements.
• Support production execution by preparing, organizing, and distributing job packets for shop floor personnel.
• Complete post-production and post-project order closeout activities to ensure accurate system records and transaction completion.
• Maintain accurate ERP system transactions to support inventory integrity, order visibility, and material traceability.
• Process and document transactions related to non-conforming material reports (NCMRs).
• Ensure all production, inventory, and material-related records are completed accurately and in a timely manner.
• Support data accuracy initiatives through consistent transaction processing and system audits.
• Confirm, update, and communicate delivery commitments to customers and internal stakeholders.
• Provide timely updates on order status and schedule changes.
• Help ensure customer requirements are met through proactive communication and follow-up.
• Prioritize daily workloads to balance routine responsibilities with urgent production and customer needs.
• Partner with Planning, Procurement, Production, Quality, and Customer Service teams to resolve operational issues.
• Support continuous operational improvement through disciplined execution of established processes and procedures.
• Contribute to overall manufacturing performance by ensuring smooth coordination between departments.

Qualifications

• A High School Diploma or GED is required.
• 3+ years of experience in a manufacturing, production, supply chain, or operations environment.
• Experience working with ERP systems and transactional business processes.

Preferred Qualifications

• 5+ years of experience within a multinational or publicly traded manufacturing organization.
• Experience with SAP or similar enterprise resource planning systems.
• Knowledge of Lean Manufacturing principles, 5S methodologies, and continuous improvement practices.
• Exposure to production planning, materials management, inventory control, or procurement support functions.

Skills & Competencies

• Operational Excellence: Strong attention to detail with a commitment to accuracy and data integrity. Ability to manage multiple priorities while meeting deadlines and production schedules. Proven ability to work independently with minimal supervision. Strong organizational and time-management skills.
• Communication & Collaboration: Excellent written and verbal communication skills. Ability to build productive relationships across multiple departments. Customer-focused mindset with the ability to communicate schedule updates and operational changes effectively.
• Problem Solving & Adaptability: Ability to identify issues, investigate root causes, and support resolution efforts. Comfortable operating in a fast-paced manufacturing environment with changing priorities. Demonstrated flexibility and responsiveness to evolving business needs.

What You Bring

• A High School Diploma or GED is required.
• 3+ years of experience in a manufacturing, production, supply chain, or operations environment.
• Experience working with ERP systems and transactional business processes.

Benefits

• Generous PTO package and paid holidays.
• Generous retirement savings plan.
• Customizable health, dental and vision insurance (eligible on first date).
• 401(k) with company contribution.
• Paid time off.
• Paid parental leave.
• Tuition Reimbursement.
• Company Wellness Program.
• Employee Discount Program.

Pay Range

The estimated pay range for this position is $22/hr. to $26/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location.