Senior Manager - Softlines, Client Sales & Insights

Circana is a leading provider of technology, AI, and data solutions for general merchandise and consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. We foster an environment that values continuous learning, feedback, and celebrating victories, while supporting work-life balance. As a global company, we embrace inclusivity and the unique experiences each individual brings, creating a stronger, more innovative workplace.

Our Critical Sales Skills

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Creates Strategic Sales Opportunities: Proactively identifies whitespace opportunities and market trends that accelerate revenue growth.
• Knows the Buying Influences: Builds multi-level relationships across client organizations, identifying key decision-makers, sponsors, and influencers while understanding organizational dynamics and buying processes.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context.
• Leverage strong technical skills: Navigate and integrate multiple Circana data platforms, building expertise in client data architecture and ensuring efficient, insight-driven use of complex datasets.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Responsibilities

• Drive Strategic Revenue Growth: Develop and execute account growth strategies across complex client portfolios by identifying new business opportunities, expanding executive relationships, and aligning Circana's solutions to client business objectives.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Lead Cross-Functional Client Initiatives: Partner with Product, Analytics, Operations, Customer Success, and Commercial Leadership teams to deliver integrated solutions, remove barriers, and maximize client outcomes.
• Serve as a Market and Industry Advisor: Stay current on trends in General Merchandise, Footwear, and Apparel to position Circana as a thought leader and trusted advisor.
• Build Senior-Level Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Drive Customer Loyalty and Retention: Anticipate customer challenges, proactively address risks, and deliver exceptional client experiences that strengthen long-term partnerships and business growth.
• Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
• Advanced Data Storytelling Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, providing clients with clear, actionable insights to inform strategy.

Requirements

• 5+ years of experience in consumer insights or market research, category management, revenue growth management, client insights, consulting, analytics, or a related field.
• Experience working with syndicated market measurement and consumer data sources, including point-of-sale (POS), Consumer Panel, and other relevant datasets.
• Technology and AI Enthusiast: Willingness to embrace new technologies and a passion for leveraging innovative solutions to drive business recommendations.
• Demonstrated experience developing and delivering fact-based analyses that influence commercial decision-making and drive client outcomes.
• Experience identifying business opportunities, uncovering growth drivers, and supporting strategic decision-making through data-driven insights.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located remotely.

Pay

The salary range for this role is $88K to $92K. This job is also eligible for bonus pay.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.