Senior Manager, Sales Strategy

Upbound Group, Inc [NASDAQ: UPBD] is a leading provider of Rent to Own and Lease to Own services, headquartered in Plano, Texas. With over $4B in revenue, we operate multiple brands and are dedicated to driving innovation and financial inclusion through our platform of products and services.

About the role

The Senior Manager, Sales Strategy will support planning efforts and drive the communication, implementation, and review of national promotional and sales strategies to enhance frontline sales enablement and execution.

Responsibilities

• Develop execution plans for sales enablement, including communications, training, and coworker scripts using operational feedback, cross-functional input, and best-in-class research.
• Create digital, video, and print materials to advance coworker acumen and skill development (e.g., selling via Salesforce Lead Management, RACPad, product knowledge).
• Support cross-functional marketing strategies for weekly/monthly Salesforce and text campaigns across multiple lines of business (LOBs).
• Ensure follow-up and reinforcement of the company sales plan through field leadership via store visits, surveys, and analysis.
• Drive supplemental growth strategies, including national/local events, incentives, and contests, in collaboration with the Marketing team.
• Develop communications for coworker contests, including launch, performance updates, and conclusion.
• Support national sales events/war rooms through collaboration with field leadership, SVPs, and Regional Directors.
• Generate reports and process coworker payouts in collaboration with the Payroll department and Business Analytics team.
• Support promotional go-to-market strategies for multiple LOBs, including RTO, RACFI, and GIN/HC.
• Develop monthly promotional debrief presentations with operational data analytics and cross-functional collaboration (Marketing, Customer Experience, Inventory/Merchandising).
• Lead internal promotional meetings, including Monthly RTO/RACFI Debriefs, Core Promotional Meetings, and Go-to-Market Calendar Reviews.
• Manage the Go-to-Market calendar, including updates, edits, and promotional code criteria.
• Deliver corporate communication strategies to ensure effectiveness at the store level and improved performance.
• Collaborate with communications teams to improve delivery of sales-related content to the frontline sales team.

Requirements

• 5+ years of retail or rent-to-own experience, including 5+ years of management experience (store management preferred).
• Proficiency with Microsoft Office Suite, AI technologies, Salesforce, or similar platforms.
• Strong written, verbal, interpersonal, and cross-functional communication skills.
• Proven ability to establish effective processes, training, reinforcement techniques, and execution standards.
• Ability to work in a fast-paced, changing environment with flexibility and deadline-driven focus.

Applicants must be authorized to work for any employer in the U.S. Sponsorship for employment visas is not available at this time.