Senior Manager, Sales Operations

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Lead territory design and capacity planning to align sales resources with revenue objectives
• Monitor pipeline health and forecast to identify risks and enhance accuracy
• Standardize and optimize sales processes to boost seller productivity at scale
• Collaborate with various teams to translate business goals into operational sales strategies
• Develop metrics and dashboards that facilitate accountability and data-driven decisions
• Use insights to uncover trends and bottlenecks in sales productivity and pipeline progression
• Advocate for AI tools and automation to streamline workflows and increase operational efficiency

Qualifications

• 7+ years in Sales Operations, Revenue Operations, or Management Consulting roles
• Experience scaling B2B SaaS sales organizations with skills in territory planning and pipeline management
• Proven track record of developing operational strategies with Sales Leadership to enhance productivity and revenue
• Strong grasp of SaaS metrics like ARR, pipeline coverage, and sales productivity measurements
• Advanced analytical skills to turn complex data into actionable insights
• Experience leading cross-functional initiatives and influencing diverse stakeholders
• Expertise in CRM systems, preferably Salesforce, and familiarity with revenue tech stacks

Benefits

• Participation in a discretionary bonus plan