Senior Manager, Project Manager eHR Strategic Operations

About the role

The Senior Manager, Project Manager eHR Strategic Operations at Capital One drives strategy and executes on high-priority projects for the company. This role works with smart and passionate people to deliver results that have a direct impact on the company’s bottom line.

Responsibilities

• Executive Governance & Decision Support: Drive the "operating rhythm" of the Enterprise HR leadership team. Design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
• Strategy Architecture: Support the drafting and evolution of the multi-year HR strategy. Help build the roadmap, ensuring alignment across the enterprise.
• Organizational Health & Reporting: Define and own the metrics that matter. Manage reporting on key objectives and org health, providing the data-driven insights our leaders need to pivot or persevere.
• High-Stakes Communications: Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes. Bridge the gap between high-level strategy and the enterprise-wide execution of HR objectives.
• Culture Advocacy: Act as a culture-carrier. Design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR organization.
• AI Enablement & Process Innovation: Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, driving greater efficiency in data synthesis, reporting, and team process optimization.

Qualifications

• Bachelor’s Degree or Military experience
• At least 6 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
• At least 1 year of experience in roadmap alignment, governance structures, and change management
• At least 3 years of experience working with senior stakeholders across different business functions
• At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences
• At least 3 years experience as a People Leader

Preferred Qualifications

• Exceptional writing and visual storytelling skills
• Hightly organized with great attention to detail
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• 4+ years experience as a People Leader
• 3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events
• 3+ years of experience driving organizational change and operational excellence
• 2+ years of experience as a Chief of Staff
• 2+ years of experience working closely with executives
• Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Schedule

This role is expected to accept applications for a minimum of 5 business days.

Application Instructions

No agencies please.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Contact Information

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com