Senior Manager, Organic Growth

Organic Growth Hacker

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Responsibilities

• Identify & Test Growth Levers: Design and run experiments to unlock organic acquisition and engagement opportunities across web, lifecycle, social, and product surfaces.
  • Examples could include: defining our prospect lifecycle strategy (email and SMS) for our free tooling roadmap, working with MOPs to enrich our prospect database and build personalized messaging at scale via AI, partnering with web on our on-site conversational experiences, driving experimentation roadmap for content download forms/lead acquisition, identifying emerging channels or communities for Toast to begin off-site distribution experimentation.
• Collaborate Across Teams: Partner with MOPs, web, content, SEO, brand, and analytics teams to translate insights into actionable growth strategies.
• Analyze performance data, user behavior, and search trends to prioritize high-impact opportunities.
• Build Scalable AI-Powered Growth Systems: Turn one-off wins into repeatable playbooks that enrich customer and prospect data, surface high-intent opportunities, and enable personalized engagement at scale.
• Stay Ahead of Trends: Constantly explore new channels, algorithms, and formats — from AI search to niche social communities — to keep our growth engine ahead of the curve.

Requirements

• 10+ years of experience in Growth, demand generation or digital marketing, with a track record of measurable impact.
• Familiarity with CRM/lifecycle channels (email, SMS, in-product messaging).
• Experience working with AI workflows and automation tools (i.e. Clay), analytics platforms, and A/B testing methodologies.
• Deep understanding of how AI, content, data, and technology intersect to drive discovery and conversion.
• Creative problem-solving mindset — thrives on testing, iterating, and scaling what works.
• Strong cross-functional collaboration and communication skills.
• Curious about the evolving digital landscape — including LLM-driven search, social algorithms, and content discovery innovation.

Benefits

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

• Zone A: $142,000—$227,000 USD
• Zone B: $123,000—$197,000 USD
• Zone C: $111,000—$178,000 USD

Pay

Base salary range for this role is listed above.

Schedule

Details on schedule not specified.

Qualifications

Not specified.

Skills

Not specified.

Company Culture

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community.

Equal Opportunity Employer

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Location

Details on location not specified.