Senior Manager of Housing and Residential and Living

About the role

Eliot is a place dedicated to resilience, empowerment, and lasting change. We believe in fostering an inclusive workplace where all backgrounds and perspectives are valued.

Responsibilities

• Provide direct supervision, performance management, and guidance to all Regional Housing Managers, Housing Specialists and Case Managers with all ACCS, PACT and Respite programs
• Support and guide Housing Specialists across all regions as needed; hold housing meetings as needed
• Manage the resource allocation, tracking, and development of all subsidies and contract rental assistance across all four geographic regions in collaboration with ACCS Regional Directors and Director of PACT Services
• Guide and support Housing Specialists in developing relationships with local landlords, housing authorities, housing advocates and DMH to assist clients in finding affordable housing
• Partner closely with Residential and Respite Managers, Regional and PACT Director(s), Eliot's Quality Assurance (QA) department, and DMH Site Licensors to ensure absolute quality standards of living across all licensed properties
• Oversee and manage formalized tracking and execution systems for housing inspections across all regionally licensed properties
• Lead a standardized onboarding process for new Housing Specialists, Case Managers and Managers, ensuring they understand Eliot-specific workflows and regional resources

Qualifications

• Bachelor’s degree in psychology, rehabilitation, social work, or related field
• At least 5 years of experience working with adults with mental illness
• At least 3 years of housing experience including developing relationships with landlords, realtors, housing authorities, homeless shelters and other housing providers
• Must possess knowledge of public housing, tenancy rights and finding safe/adequate housing
• Valid Massachusetts driver’s license and reliable transportation

Pay

Annual Salary: $75,000 USD - $85,000 USD

Schedule

Monday-Friday 8am-4pm