Jobs · Information Technology · Illinois

Senior Manager of GTM Systems

iManage · Chicago, IL · 2 wk ago
HybridInformation Technology$165k–$205k/yrFull-time

iM Responsible For

  • Owning GTM systems strategy, roadmap, and overall platform health.
  • Translating business requirements into system design, configuration, automation, and workflow logic.
  • Maintaining a prioritized systems roadmap aligned to GTM goals, data integrity, and cross-platform dependencies.
  • Identifying consolidation, integration, automation, and AI-assisted workflow opportunities across the stack.
  • Owning Salesforce architecture, governance, lifecycle definitions, routing logic, CPQ configuration, and approval workflows.
  • Governing forecasting, engagement, and intelligence platforms (Clari, Salesloft, Gong, Seismic, Crossbeam, Slack) including hierarchy, mappings, sync logic, and workflow automation.
  • Establishing data governance standards, enrichment workflows, hygiene rules, deduplication practices, and operational reporting.
  • Setting AI guardrails for privacy, access, output quality, and change management while piloting and scaling AI-powered features.
  • Managing vendor relationships, renewals, license utilization, and platform evaluations (build/buy/integrate).
  • Running a structured intake and delivery model with prioritization criteria, SLAs, and clear stakeholder communication.
  • Prioritizing collaboration with Sales, BDR, SE, CS, RevOps, Finance, Deal Desk, Marketing Ops, and Enablement to ensure systems support GTM execution.

iM Qualified Because

  • Have 6+ years of GTM systems, sales operations, or revenue operations experience, with at least 2 years in a lead or senior individual contributor capacity.
  • Have deep hands-on Salesforce experience, configuration, automation (Flow), data modeling, and reporting. Salesforce Admin certification and APEX capabilities preferred.
  • Have direct experience with two or more of: Clari, Salesloft, Gong, Seismic, LeanData, CPQ/Revenue Cloud, or Clay.
  • Have demonstrated track record of adopting and deploying AI-powered tools or workflows in a GTM or RevOps context, not just familiarity, but hands-on implementation.
  • Have genuine intellectual curiosity about AI and automation: you follow the space, form opinions, and act on them rather than waiting for top-down direction.
  • Have strong data orientation, you understand how systems connect, where data breaks down, and how to design for reliability.
  • Have demonstrated ability to translate ambiguous business needs into clear technical requirements and deliver against them.
  • Have experience managing or mentoring junior team members in a technical or operational function.

iM Getting To

  • Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
  • Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
  • Own my career path with our internal development framework. Ask us more about this!
  • Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
  • Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
  • Enjoy flexible work hours that empower me to balance personal time with professional commitments.
  • Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By

  • Create an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
  • Provide a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
  • Reward me with an annual performance-based bonus.
  • Offer comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
  • Grant enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
  • Provide me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
  • Having multiple company wellness days each year to prioritize mental health and well-being.
  • Provide access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

About iManage

  • We are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data.
  • We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
  • We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
  • We are looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Employment Opportunity

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

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