Senior GTM Systems Manager

About the role

The Senior GTM Systems Manager is responsible for designing, implementing, and optimizing scalable systems and processes that drive the GTM organization’s effectiveness. This position bridges business strategy and technology execution, aiming to improve productivity, reduce operational friction, and support business growth by delivering technological solutions aligned with evolving GTM strategies.

Responsibilities

• Own the GTM systems roadmap and design scalable solutions supporting future architecture.
• Translate business requirements into system designs and configure solutions across the GTM technology stack.
• Lead cross-functional initiatives from ideation through adoption.
• Maintain alignment between Salesforce, enrichment tools, enablement platforms, reporting systems, and partner ecosystems.
• Establish design standards, governance, and workflow automation to improve speed, accuracy, and consistency.
• Develop scalable reporting frameworks and dashboards to support executive decision-making.
• Identify and resolve data quality and operational visibility gaps.
• Partner with sales and operations leaders to align systems with strategic objectives.
• Configure and optimize Salesforce and other GTM technologies.
• Build automations, workflows, and integrations to improve processes.
• Troubleshoot system and data issues.
• Measure and communicate the business impact of initiatives.

Requirements

• 8+ years of experience in Revenue Operations, GTM Systems, Sales Operations, or related roles.
• Proven experience owning and optimizing GTM systems in high-growth technology environments.
• Expertise in defining architecture, governance, and operating design across commercial technology stacks.
• Demonstrated success leading cross-functional initiatives from problem identification through implementation.
• Ability to partner with and influence Sales, Partnerships, Customer Success, Marketing, and Executive teams.
• Strong understanding of the interactions among people, processes, data, and technology across the revenue lifecycle.
• Skilled in recommending operational improvements tied to measurable business outcomes.
• Ability to influence without authority and align competing priorities.
• Strong analytical and reporting skills.
• Experience implementing AI-powered workflows for various GTM functions.
• Salesforce Certified Administrator or equivalent hands-on expertise.