Senior Manager of Billing & Collections

Duties And Responsibilities

• Oversee all billing activity across the firm, including standard, alternative fee, and LEDES/e-billing arrangements.
• This includes managing unbilled time and uncollected invoices and escalating the unresolved items to firm management for timely resolution.
• Oversee the billing and collections team.
• Provide guidance and support to the Firm's attorneys, billing manager and billing coordinators on creative approaches to handling budget development for client matters.
• Work closely with team to execute consistency and standardization across billing and collections practices while managing client-specific requirements.
• Create, forecast, update, and maintain billings and collections reporting to be strategic with firm goals.
• Oversee firm-wide collections strategy and execution.
• Train others within the Firm to understand billing needs/changes.
• Coordinate activities with other members of the Finance and Accounting team.
• Review and manage client billing and collections requests, along with data requests for timekeepers assigned to the client’s matter(s).
• Oversee management of billing and collections technology and implement automated processes to advance partner and client ROI.

Education, Experience, And Skills Required

• Bachelor’s degree in closely related field required.
• Extensive related financial, billing and collections expertise, along with prior law firm experience required.
• Strong analytical skills, along with various financial management tools experience.
• Demonstrated prior leadership and management experience.
• Excellent communication skills, both verbal and written.
• Strong Microsoft Office skills – Word, Excel, PowerPoint, Outlook, along with other systems/tools that may be job specific.
• Excellent organizational skills with great attention to detail.
• The ability to work independently but within a team environment.
• Work well under pressure to meet tight deadlines while maintaining strong relationships with management and peers.

Benefits

• Competitive starting pay, potential for annual increases, and annual discretionary bonus eligibility.
• Generous paid time off benefits (vacation, personal days, floating holidays, paid holidays, and sick leave).
• Firm paid short and long-term disability, plus life and accident insurance.
• 401(k) Profit Sharing Plan and Cash Balance Retirement Plan.
• Comprehensive medical, dental, and vision insurance options.
• Firm paid comprehensive Employee Assistance Program (EAP).
• Lifestyle reimbursement program.
• Hybrid remote work schedules are available for most employees (per current policy, in-office presence is required at least 3-days per week and fully remote roles are not available).

Position Details

• This is a full-time, benefits eligible, exempt level supervisory position.
• Final rate of pay will be commensurate with the incumbent’s experience, with a targeted hiring range of $160,000 – $200,000 per year for NY, and $130,000-$175,000 in CT.
• This position is currently available in our CT or NY office location only.