Senior Manager, Global Enterprise Communications
About the Role
As a Senior Manager on the Global Enterprise Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.
Primary Responsibilities
- Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns on behalf of the Premium Products and Experiences line of business
- Push the envelope in driving premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences
- Develop compelling, consistent, tailored messages for various audiences and channels, including in response to media opportunities
- Maintain a deep understanding of current and emerging internal and external risks and sensitivities and how to manage related stakeholder needs
- Collaborate effectively across highly matrixed, cross-functional teams, offering real-time counsel on communications strategies to optimize results, mitigate risk and ensure stakeholder engagement
- Leverage data to evaluate results, extract insights and optimize future programs
- Identify new opportunities to institute best practices and improve enterprise governance
- Oversee team operations and exhibit excellent judgment
- Act as a highly collaborative self-starter in a fast-paced environment
Basic Qualifications
- Bachelor’s degree or military experience
- At least 6 years of communications experience
Preferred Qualifications
- At least 1 year of public relations or communications experience in financial services, technology, or consumer brands
- At least 1 year of experience in developing and implementing change management strategies at a publicly traded company
- At least 3 years of developing and executing thought leadership and consumer campaigns
- At least 3 years of experience supporting, partnering and interacting with internal business clients or serving as a consultant for external business clients
Pay
McLean, VA: $163,900 – $187,100 for Sr. Communications Manager
New York, NY: $178,800 – $204,100 for Sr. Communications Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.