Senior Communications Manager | Global

About the role

We're looking for an experienced and strategic Senior Communications Manager to lead our global communications function. In this role, you'll develop and execute integrated communications strategies that elevate DeepL's brand presence, manage media relations across global markets, and ensure consistent, compelling storytelling across all external channels.

Responsibilities

• Develop and execute global communications strategy: Lead the planning and implementation of comprehensive communications strategies that align with DeepL's business objectives and brand positioning
• Drive media relations excellence: Build and maintain strong relationships with key media contacts, manage press outreach, respond to media inquiries, and coordinate interviews and press opportunities across global markets
• Lead executive communications: Partner with senior leadership to develop thought leadership content, executive messaging, and speaking opportunities that reinforce DeepL's position as an industry leader
• Own crisis and issues management: Develop and maintain crisis communication protocols, serve as a key point of contact during sensitive situations, and guide the organisation's response with clarity and confidence
• Manage agency relationships: Oversee external PR and communications agencies across multiple markets, ensuring alignment with global strategy while supporting regional nuance
• Create compelling content: Write and edit high-quality communications materials including press releases, media briefs, speeches, bylines, and other external-facing content
• Measure and report impact: Define KPIs for communications activities, track performance, and provide regular reporting and insights to stakeholders
• Collaborate cross-functionally: Partner with Marketing, Product, People, Legal, and other teams to ensure communications are integrated, timely, and effective

Requirements

• Extensive communications experience: 7+ years in corporate communications, PR, or a related field, ideally with experience in a global technology or B2B SaaS environment
• Proven media relations skills: A strong track record of securing and managing media coverage in top-tier business and technology publications
• Strategic thinking: Ability to develop long-term communications strategies while managing day-to-day execution with precision
• Exceptional writing skills: Outstanding written and verbal communication skills with the ability to craft clear, compelling narratives for diverse audiences
• Executive presence: Comfort working with and advising senior leaders, with strong stakeholder management skills
• Global perspective: Experience working across multiple markets and geographies, with sensitivity to cultural nuances in communications
• Crisis management experience: Demonstrated ability to navigate complex or sensitive communications situations with composure and sound judgement
• Collaborative approach: A team player who thrives in cross-functional environments and builds strong relationships at all levels

Benefits

• Diverse and internationally distributed team: Join a global community with people of more than 90 nationalities
• Open communication, regular feedback: Direct and actionable feedback with a focus on empathy and growth mindset
• Hybrid work, flexible hours: Hybrid schedule with two days in the office per week, flexible working hours, and trust in your productivity
• Virtual Shares: Every employee receives Virtual Shares, linking your contribution directly to DeepL's growth
• Regular in-person team events: Local team gatherings, new-joiner onboardings, and company-wide events
• Monthly full-day hacking sessions: Hack Fridays where you can work on passion projects and collaborate with other teams
• 30 days of annual leave: Including access to mental health resources
• Competitive benefits: Tailored to your location to ensure you feel supported