Senior Communications Manager | Global
About the role
We are seeking an experienced and strategic Senior Communications Manager to lead our global communications function. This role plays a central role in shaping how the world perceives and engages with DeepL.
Responsibilities
Develop and execute global communications strategy: Lead the planning and implementation of comprehensive communications strategies that align with DeepL's business objectives and brand positioning.
Drive media relations excellence: Build and maintain strong relationships with key media contacts, manage press outreach, respond to media inquiries, and coordinate interviews and press opportunities across global markets.
Own crisis and issues management: Develop and maintain crisis communication protocols, serve as a key point of contact during sensitive situations, and guide the organization's response with clarity and confidence.
Manage agency relationships: Oversee external PR and communications agencies across multiple markets, ensuring alignment with global strategy while supporting regional nuance.
Create compelling content: Write and edit high-quality communications materials including press releases, media briefs, speeches, bylines, and other external-facing content.
Measure and report impact: Define KPIs for communications activities, track performance, and provide regular reporting and insights to stakeholders.
Collaborate cross-functionally: Partner with Marketing, Product, People, Legal, and other teams to ensure communications are integrated, timely, and effective.
Qualifications
Extensive communications experience: 7+ years in corporate communications, PR, or a related field, ideally with experience in a global technology or B2B SaaS environment.
Proven media relations skills: A strong track record of securing and managing media coverage in top-tier business and technology publications.
Strategic thinking: Ability to develop long-term communications strategies while managing day-to-day execution with precision.
Exceptional writing skills: Outstanding written and verbal communication skills with the ability to craft clear, compelling narratives for diverse audiences.
Executive presence: Comfort working with and advising senior leaders, with strong stakeholder management skills.
Global perspective: Experience working across multiple markets and geographies, with sensitivity to cultural nuances in communications.
Crisis management experience: Demonstrated ability to navigate complex or sensitive communications situations with composure and sound judgement.
Collaborative approach: A team player who thrives in cross-functional environments and builds strong relationships at all levels.
Benefits
Diverse and internationally distributed team: Joining our team means becoming part of a large, global community with people of more than 90 nationalities.
Open communication, regular feedback: We value clear, honest communication and smooth collaboration, direct and actionable feedback.
Hybrid work, flexible hours: We offer a hybrid work schedule, with team members coming into the office twice a week.
Virtual Shares: An ownership mindset in every role. Every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future.
Monthly full-day hacking sessions: Every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams.
30 days of annual leave: We value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
Competitive benefits: Our benefits package reflects the diversity of our team and is tailored to align with your unique location.