Senior Manager Facility Operations

Help lead health care into the future at Banner Health, one of the largest nonprofit health systems in the country. This role is based at Banner Del E. Webb Medical Center in Sun City West, Arizona, a 404-licensed-bed acute-care hospital serving northwest metropolitan Phoenix.

About the role

As Senior Manager of Facility Operations, you will lead and mentor a high-performing Facilities team with two direct reports overseeing specialized areas. This hands-on role focuses on strengthening infrastructure reliability, elevating team performance, and maintaining year-round accreditation readiness. You will ensure inspections and documentation are always survey-ready and collaborate with senior leadership to implement strategic initiatives.

Responsibilities

• Hire, train, conduct performance evaluations, and direct workflow for facilities services staff.
• Develop and implement departmental goals and objectives, ensuring timely and effective completion.
• Maintain appropriate staffing levels, manage overtime, and meet productivity goals.
• Assure compliance with continuing education requirements for self and staff.
• Plan, prioritize, and direct overall department work assignments for supervisors, foremen, and staff.
• Provide leadership, mentorship, and role modeling for department operations.
• Ensure safe, efficient, and effective operation of all department-related services.
• Manage the department budget, including development, planning, and cost projections.
• Oversee daily work activities, guiding and mentoring staff in their duties.
• Ensure and document regulatory compliance, work standards, codes, and safety regulations.
• Develop and implement protocols for infrastructure, utility management, life safety, maintenance, and code compliance.
• Collaborate with senior leadership, medical staff, and facility department managers on system and facility initiatives.
• Lead and implement strategic initiatives, developing protocols, policies, and measurement tools.
• Respond to rapidly changing and escalating emergent situations, providing leadership and sound decision-making.
• Support departmental operational and capital budgetary responsibilities (typically $1M–$5M annually).
• Interact with facility leaders, administrative staff, architects, contractors, vendors, and regulatory agencies.

Requirements

• Bachelor’s degree in facility management or equivalent education/experience.
• Valid driver’s license and eligibility for company auto insurance coverage (if required by the department).
• 2–4 years of experience leading and/or managing facilities services, including project management, reporting, and budgeting.
• Ability to read and interpret blueprints, specifications, and regulatory documents.
• Thorough working knowledge of building codes, materials, and standards.
• Strong mathematical abilities for cost analysis, budgeting, and scheduling.
• Proficiency with Microsoft Office and related software programs.
• Strong communication, presentation, negotiation, and leadership skills.
• Ability to work independently and manage department operations in line with established goals.

Employees at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment. An Arizona Criminal History Affidavit must be signed upon hire.

Qualifications

Preferred qualifications include Healthcare Facility Manager (CHFM) certification and/or Facilities Management Administrator (FMA) designation. Additional related education or experience is a plus.

Schedule

Monday through Friday, 8:00 AM–4:00 PM, with participation in an on-call rotation and occasional weekend or evening coverage as needed.

Benefits

This opportunity includes the option to participate in a variety of health, financial, and security benefits. Banner Health offers stimulating and rewarding careers across multiple disciplines, including Human Resources, Finance, Information Technology, Legal, Managed Care Programs, and Public Relations.