Senior Manager, External Communications (R-19506)

Essential Key Responsibilities

• Develop and execute external communications strategies aligned to organizational objectives and market priorities.
• Lead media relations strategy and execution, including proactive pitching, reactive response, and cultivating relationships across AI, technology, business, financial, and industry media.
• Guide the development of press releases, media pitches, Q&A documents, social media content, and executive talking points, ensuring quality and messaging consistency.
• Translate complex data and proprietary business insights into clear, compelling narratives for external audiences, including media, analysts, clients, prospects, and partners.
• Collaborate with cross-functional subject matter experts to validate data-driven findings and ensure methodological rigor in external communications.
• Manage public relations agency relationships, directing strategy, priorities, and execution to maximize media impact and program effectiveness.
• Define success metrics and track performance of external communications programs, leveraging media analytics and reporting to assess impact and inform strategic planning.

Essential Skills and/or Certifications

• Bachelor’s degree in communications, marketing, journalism, or a related field is required
• 8+ years of experience in communications, public relations, journalism, or marketing in either an agency or in-house setting.
• Background in business, financial services, data and analytics, or technology sectors preferred.
• Demonstrated experience developing and executing strategic external communications programs, including media relations and executive visibility initiatives.
• Strong writing, editing, and storytelling skills with the ability to translate complex data and business topics into clear, compelling narratives for diverse external audiences.
• Strong project management skills with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.
• Strong interpersonal skills with the ability to influence and collaborate across functions at all levels of the organization.
• Proficiency in Microsoft Office Suite.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events