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Jobs · Marketing · Massachusetts

External Communications Senior Manager

Boston Medical Center (BMC) · Boston, MA · 2 mo ago
On-siteMarketing$98k–$142k/yrFull-time

About the role

Boston Medical Center Health System (BMC Health System) is seeking an External Communications Senior Manager to oversee the strategic execution of external communications. The position is located in a hybrid work setting.

Responsibilities

  • Proactively identifies and develops breakthrough opportunities in collaboration with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
  • Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
  • Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
  • Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
  • Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
  • Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
  • Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
  • Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
  • Oversee emergency communications and incident response media relations support for BMC Health System.
  • Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.
  • Focus on driving BMC Health System’s key initiatives with metrics and reporting.

Requirements

  • Bachelor's degree required, and a minimum of ten years of external communications, media management, and related operational experience.
  • Master’s degree preferred.
  • At least five years of strategic planning and management of a team is preferred.

Preferred Education and Experience

  • N/A
  • N/A

Knowledge, Skills & Abilities

  • Excellent verbal, written, and interpersonal communication skills.
  • Proven ability to translate a strategic plan into tactical excellence.
  • Capable of communications program development, implementation, metrics, and evaluation.
  • Must be highly organized, self-started, able to manage multiple priorities in a fast-paced and complex organizational environment.
  • Proficient in standard client software in a healthcare office setting (i.e., MS Word, Excel, Access, Web Browsers, etc.).

Compensation Range

$97,500.00 - $141,500.00

Benefits

  • Compensation Range: $97,500.00 - $141,500.00
  • Includes: Medical, Dental, Vision, Pharmacy, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

EEO & Accommodation Statement

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

E-Verify Program

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.

FTC Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

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