Jobs · Management · Washington

Senior Manager Executive Success & Corporate Operations

Anduril Industries · Seattle, WA · 1 wk ago
Management$166k–$220k/yrFull-time

About the role

Anduril Industries is a defense technology company focused on transforming military capabilities through advanced technology. The Executive Assistant (EA) organization is being reimagined to provide high-touch support to executives, treating them as VIP customers.

Responsibilities

  • Lead and Scale the Executive Success Org: Shift the paradigm of executive support at Anduril. Run the function like a high-touch Customer Success organization, ensuring that our executives feel consistently productive, supported, and aligned with the company's overall trajectory.
  • Execute the 2026 EA Strategy: Own and scale the ongoing team strategy key outcomes including:
    • Hiring & Onboarding: Standardizing function-specific onboarding programs to get strong candidates ramped at "Anduril speed."
    • Job Leveling & Support Models: Managing and updating clear career leveling guides and coverage models.
    • Capacity & Coverage: Designing proactive staffing plans to ensure seamless executive support during transitions or high-growth periods.
    • Performance & Alignment: Providing clear performance guidance and feedback. Set consistent, transparent expectations for both EAs and the executives they support (e.g., implementing "Exec One-Pagers").
    • Knowledge Management: Building and maintaining a shared knowledge base of continuous support and operational best practices.
    • Uphold Fundamental Excellence & Innovate with AI: Ensure the team executes tactical fundamentals (calendar management, travel, expenses) flawlessly, while proactively introducing process innovations using emerging AI and modern productivity tools.
    • People Leadership & Management: Provide direct management, mentorship, and career growth pathways for the leaders and individual contributors within the Executive Admin team.
    • Corporate Operations & Chief of Staff Projects: Partner with leaders across the organization to scope, project manage, and execute cross-functional administrative and corporate operations initiatives that keep the CAO team running smoothly as we scale.

Requirements

  • 8+ years of experience in internal operations, high-touch Customer Success leadership, Customer Support, Management Consulting, or leading high-performing Executive Assistant/Operations organizations in high-growth environments.
  • Strong "first-principles" thinking—the ability to look at traditional administrative setups and rebuild them as strategic, customer-centric operational functions.
  • Exceptional communication skills, both written and verbal, with the ability to build trust and influence high-profile internal VIP stakeholders.
  • Proven experience managing and mentoring a team, with a strong track record of enabling a high performance culture.
  • Strong emotional intelligence and a people-centric approach to problem-solving, coupled with a bias for execution and action.
  • Experience with process innovation, including familiarity with modern AI tools, SaaS systems (e.g., Slack, Airtable, Confluence), and a desire to integrate LLMs and automation into daily workflows.
  • Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Priorities

  • Experience working in high-growth software, technology, or defense sectors.
  • Experience managing operations in organizations undergoing scale transitions (e.g., IPO readiness or rapid international expansion).

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

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