Senior Manager Executive Success & Corporate Operations
Anduril Industries · Costa Mesa, CA · 1 wk ago
Management$166k–$220k/yrFull-time
About the role
Anduril Industries is a defense technology company dedicated to transforming military capabilities through advanced technology. The Executive Assistant (EA) organization is being reimagined to operate like a high-touch Customer Success organization, ensuring executives feel consistently productive, supported, and aligned with the company's overall trajectory.
Responsibilities
- Lead and Scale the Executive Success Org: Shift the paradigm of executive support at Anduril. Run the function like a high-touch Customer Success organization, ensuring that our executives feel consistently productive, supported, and aligned with the company's overall trajectory.
- Execute the 2026 EA Strategy: Own and scale the ongoing team strategy key outcomes including:
- Hiring & Onboarding: Standardizing function-specific onboarding programs to get strong candidates ramped at "Anduril speed."
- Job Leveling & Support Models: Managing and updating clear career leveling guides and coverage models.
- Capacity & Coverage: Designing proactive staffing plans to ensure seamless executive support during transitions or high-growth periods.
- Performance & Alignment: Providing clear performance guidance and feedback. Set consistent, transparent expectations for both EAs and the executives they support (e.g., implementing "Exec One-Pagers").
- Knowledge Management: Building and maintaining a shared knowledge base of continuous support and operational best practices.
- Uphold Fundamental Excellence & Innovate with AI: Ensure the team executes tactical fundamentals (calendar management, travel, expenses) flawlessly, while proactively introducing process innovations using emerging AI and modern productivity tools.
- People Leadership & Management: Provide direct management, mentorship, and career growth pathways for the leaders and individual contributors within the Executive Admin team.
- Corporate Operations & Chief of Staff Projects: Partner with leaders across the organization to scope, project manage, and execute cross-functional administrative and corporate operations initiatives that keep the CAO team running smoothly as we scale.
Requirements
- 8+ years of experience in internal operations, high-touch Customer Success leadership, Customer Support, Management Consulting, or leading high-performing Executive Assistant/Operations organizations in high-growth environments.
- Strong "first-principles" thinking—the ability to look at traditional administrative setups and rebuild them as strategic, customer-centric operational functions.
- Exceptional communication skills, both written and verbal, with the ability to build trust and influence high-profile internal VIP stakeholders.
- Proven experience managing and mentoring a team, with a strong track record of enabling a high performance culture.
- Strong emotional intelligence and a people-centric approach to problem-solving, coupled with a bias for execution and action.
- Experience with process innovation, including familiarity with modern AI tools, SaaS systems (e.g., Slack, Airtable, Confluence), and a desire to integrate LLMs and automation into daily workflows.
- Must be a U.S. Person due to required access to U.S. export controlled information or facilities.
Pay
US Salary Range: $166,000 - $220,000 USD