Senior Manager, Campaign Management

How We LEAD

Merchandise and commerce are a part of the fabric of music culture. For artists, it's a way to develop and further articulate their brand. For fans, it's another pathway to connecting with an artist and the culture they represent. Famehouse is seeking a driven individual to join our teams as a Sr Manager of Campaign Management. This role will work directly with artist teams to organize, manage, and execute a calendar of activity, collaborating with stakeholders across departments to see through the end to end delivery of an ecommerce campaign.

How You’ll CREATE

• Calendar and Timelines - Develop and manage a detailed campaign calendar, establishing key milestones and deadlines and communicating them clearly to all stakeholders.
• Cross-Functional Team Coordination - Gather, organize, manage, and liaise with multiple cross-functional team members including Store Management, Order Management, Inventory Management, Logistics, Production, and Marketing teams to ensure deadlines to meet launch dates.
• Field all comments/amendments to ensure timely program launches.
• Stakeholder Approvals - Help coordinate review and approvals of key assets from artist management and internal stakeholders.
• International Coordination - Work with international teams to align campaign launches across different regions, ensuring a globally cohesive and timely execution.
• Storefront Management - Compile and track necessary logistical information for new product/program launches (SKUs, product titles, product descriptions, imagery, etc.). Perform regular QA checks on active web stores to ensure proper shop functionality, marketing copy, and merchandising.
• Proactively manage music and merchandise inventory levels across all stores and alert appropriate team members when product needs to be replenished.
• Reporting - Compile and provide various sales and inventory reports to relevant stakeholders as needed.
• Occasionally assist in creation of eCommerce keynotes, presentations, and reporting as needed.
• General admin - Including meeting scheduling, expense reports, occasional travel booking.

VIBE

• 1-2+ year of relevant internship or full-time work experience, preferably in music, entertainment, or eCommerce.
• Excellent communication and interpersonal skills (verbal and written).
• Meticulous attention to detail and follow through.
• Extremely organized with superior time management skills.
• Pro-active is your middle name. Excellent at providing information to team members before they even get the chance to ask you for what they need!
• Self-accountability to follow-through with proper consistent updates to stakeholders.
• Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs.
• Experience with Monday.com and Shopify preferred, but not required.
• Experience with Photoshop is a plus, but not required.
• Strong interest in learning more about eCommerce Operations and eCommerce Marketing.

Perks

• Comprehensive medical, dental, and vision coverage.
• Including 100% coverage for out-patient in-network mental health services.
• Fertility coverage for eligible medical plan participants.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year).
• Student Loan Repayment Assistance and Tuition Reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees, 3-weeks PTO for non-exempt employees, 2-weeks paid Winter Break, 10 Company Holidays (including Juneteenth and Wellbeing Day), Summer Fridays (between Memorial Day and Labor Day).

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer. We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT. For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish