Senior Maintenance Technician

About the role

Stoa Group's new luxury apartment community in Flowood, MS is seeking a full-time Senior Service Technician. Stoa Group is nationally ranked #5 best places to work in multifamily and is recognized as National Apartment Association (NAA) Top Employers; we pride ourselves on having a great company culture where we put our employees first. Our Senior Maintenance Technicians are a vital part of each community's success.

Responsibilities

• Repair and enhance our community. You'll be responsible for repairing and maintaining all the community's plumbing, electrical, HVAC, appliance, carpentry, and painting needs.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Manage service requests. You'll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Know the make-ready schedule. Daily, you'll monitor apartment vacancies and initiate the turnover process with painting, cleaning, and repairing.
• Tend to preventive maintenance. You'll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
• Notice the details. You'll walk the property daily, inspecting all areas for cleanliness and safety and helping to maintain great curb appeal.
• Lead and coach others. As a senior team member, you'll help mentor, train, and develop your teammates. And in the absence of your Service Manager, you'll assume managerial responsibilities by managing service requests, delegating tasks, and supervising and directing the work of your teammates.

Requirements

• 1+ years of hands-on general maintenance experience
• Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
• Reliable and consistent form of daily transportation to and from work, including after-hours for emergencies
• Computer proficiency and frequent everyday use of a Smartphone
• Preferred Experience: HVAC experience and EPA Certification
• High school diploma or equivalent

Qualifications

Stoa Group is an Equal Opportunity Employer M/F/Disability/Veterans. All applicants applying must be authorized to work in the United States.