Senior Maintenance Manager
About the role
As a Senior Maintenance Manager (SMM), you will lead maintenance and facility support activities for high-complexity sites, ensuring operational excellence and alignment with strategic goals. Reporting to the Regional Maintenance Manager (RMM), the SMM is responsible for leading Maintenance Managers (MMs) and site teams, driving safety-first practices, fostering a culture of development, and maintaining strong client relationships.
Key Responsibilities
Provide leadership and strategic direction to MMs and site teams, ensuring alignment with company and client goals.
Communicate the company’s vision, mission, and strategic objectives to inspire and engage teams.
Collaborate with RMMs to ensure regional goals are met and support client-specific initiatives.
Mentor and coach MMs and site leaders to build leadership pipelines and succession plans.
Foster a culture of inclusivity, collaboration, and innovation by empowering leaders to drive team performance.
Ensure career development plans are implemented, reviewed quarterly, and aligned with team and company goals.
Champion a safety-first culture by ensuring compliance with safety protocols, training, and corrective actions.
Oversee safety metrics such as the Safety Leadership Index, and Good Catch/Near Miss reporting.
Partner with Regional Safety Specialists to address site-specific challenges and lead initiatives to enhance safety performance.
Drive performance in preventive and predictive maintenance programs to maximize uptime and reliability.
Monitor and achieve key performance indicators (KPIs), including uptime, PM/PdM completion rates, and Permanent Corrective Actions (PCAs).
Oversee the resolution of Site Issue Management (SIM) tickets to ensure operational continuity.
Build and maintain strong relationships with site leadership, participating in Quarterly Business Reviews (QBRs).
Act as a liaison to ensure seamless communication and alignment between C&W Services and the client.
Collaborate with site leaders to identify and implement process improvements and enhance client satisfaction.
Manage regional budgets and oversee site-level financials, including travel, expenses, and inventory management.
Ensure team compliance with administrative tasks, such as timesheet approvals and training completion within established timeframes.
Monitor and report site performance metrics to align with client and organizational objectives.
Basic Qualifications
Bachelor’s degree in Industrial Maintenance, Engineering, Management, or a related field, or equivalent work experience.
7+ years of maintenance management experience, including leadership over MMs and multi-site operations.
Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS).
Availability to provide 24/7 support and flexibility to travel as needed.
Preferred Qualifications
Advanced degree in Engineering, Business Administration, or related field.
Certification in maintenance management or reliability (e.g., CMRP, CRL, PMP).
Experience leading high-complexity operations such as robotics-based fulfillment centers.
Physical Demands
Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.
Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.
Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.
Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.
Benefits
Comprehensive Core Benefits: Medical, dental, vision, and more, starting from day one.
Career Growth: Training, development, and advancement opportunities.
Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.
Work-Life Balance: Paid time off, holidays, and flexible benefits for growing families.
Global Presence: Over 400 offices in more than 60 countries, providing opportunities to make a difference globally.
Pay
$ 145,350.00 - $171,000.00
Schedule
Not specified