Senior Learning Facilitation Professional
About the Role
The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. They plan, coordinate, and implement all aspects of training programs, including instructor-led and virtual instructor-led training. This role involves moderately complex to complex issues, requiring in-depth evaluation and decision-making without direct supervision.
Responsibilities
- Plan, coordinate, and implement training programs for participants throughout the organization.
- Select appropriate training materials and create an engaging learning environment.
- Monitor training personnel records to ensure compliance with company, quality, and regulatory requirements.
- Analyze course evaluations to assess training effectiveness and implement improvements.
- Evaluate the relevance of online resources to complement facilitated training experiences.
- Contribute to special projects and influence department strategy.
Requirements
- 5+ years of training or learning development experience.
- Understanding of curriculum design and adult learning principles.
- Experience using a variety of training tools for diverse audiences.
- Project or process management experience.
- Ability to review and update annual Policies & Procedures for compliance.
- Proficiency in Microsoft applications (SharePoint, Outlook, PowerPoint, Microsoft Project, Microsoft Planner).
- Passion for improving consumer experiences.
- Strong critical thinking, organizational, and time management skills.
- Familiarity with healthcare EMR platforms.
- Experience delivering orientation training in a healthcare setting.
- Bachelor's degree or equivalent experience.
Qualifications
- Master's Degree (preferred)
- Bilingual (Spanish) (preferred)
Additional Information
Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week) | Remote work with occasional travel.
Pay
$71,100 - $97,800 per year. This role is eligible for a bonus incentive plan based on company and/or individual performance.
Benefits
Humana offers competitive benefits, including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, holidays, parental and caregiver leave, disability and life insurance, and more.
About Us
OneHome: Coordinates post-acute care services, including home health, infusion therapy, and durable medical equipment, serving over one million health plan members nationwide. Acquired by Humana in 2021 to advance value-based care.
Humana: A leading U.S. healthcare company, Humana makes it easier for millions to achieve their best health through insurance services and CenterWell healthcare services. Serving Medicare, Medicaid, families, individuals, and military personnel.