Senior Learning Facilitation Professional

About the role

The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. The Senior Learning Facilitation Professional plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

• Plan, coordinate, and implement all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training
• Select appropriate materials for training sessions
• Create an environment conducive to learning and exchanging information, engage learners, and produce desired outcomes
• Monitor training personnel records to ensure employees have met all company training requirements for company, quality, and regulatory compliance
• Analyze course evaluations to judge effectiveness of training sessions and implement suggestions for improvements
• Evaluate the relevance of online resources to complement the facilitated experience
• Contribute to special projects

Requirements

• 5+ years of training or learning development experience
• Understanding of curriculum design and adult learning principles
• Experience using a wide variety of training tools to effectively facilitate to a wide audience
• Experience managing projects or processes
• Demonstrated ability to review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements
• Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, Microsoft Planner
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Demonstrate the ability to think critically and evaluate problems from different points of view
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously
• Familiarity with healthcare EMR platforms
• Experience delivering orientation training in a healthcare setting
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Master's Degree
• Bilingual (Spanish)

Schedule

Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week)

Pay

$71,100 - $97,800 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

Humana offers medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.