Senior Learning Facilitation Professional
About the Role
The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This role plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training.
Responsibilities include selecting appropriate materials, creating an environment conducive to learning, engaging learners, and producing desired outcomes. The role also monitors training personnel records to ensure compliance with company, quality, and regulatory requirements, analyzes course evaluations to judge effectiveness and implement improvements, and evaluates the relevance of online resources to complement facilitated experiences.
Begins to influence department strategy, makes decisions on moderately complex to complex issues regarding technical approach for project components, and works with considerable latitude in determining objectives and approaches to assignments.
Responsibilities
- Facilitate training courses for employees or external audiences.
- Plan, coordinate, and implement training programs, including instructor-led and virtual instructor-led sessions.
- Select appropriate training materials and create a conducive learning environment.
- Engage learners and ensure desired outcomes are achieved.
- Monitor training personnel records to ensure compliance with company, quality, and regulatory requirements.
- Analyze course evaluations to assess effectiveness and implement improvements.
- Evaluate the relevance of online resources to complement facilitated training experiences.
- Review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements.
- Contribute to special projects as needed.
Requirements
- 5+ years of training or learning development experience.
- Understanding of curriculum design and adult learning principles.
- Experience using a wide variety of training tools to effectively facilitate sessions for diverse audiences.
- Experience managing projects or processes.
- Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, and Microsoft Planner.
- Familiarity with healthcare EMR platforms.
- Experience delivering orientation training in a healthcare setting.
- Bachelor's degree or equivalent experience.
Qualifications
- Demonstrated ability to think critically and evaluate problems from different perspectives.
- Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
- Passion for contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
- Master's Degree.
- Bilingual (Spanish).
Schedule
Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week). Remote work capability with occasional travel.
Pay
The compensation range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.
$71,100 - $97,800 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.
Benefits
Humana offers competitive benefits designed to support whole-person well-being, including:
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, including company and personal holidays, paid parental and caregiver leave.
- Short-term and long-term disability.
- Life insurance.
- Additional opportunities to support personal wellness and smart healthcare decisions.
About Us
About OneHome: OneHome coordinates a full range of post-acute care, including home health, infusion therapy, and durable medical equipment services at patients' homes. OneHome’s patient-focused model creates one integrated point of accountability that coordinates with physicians, hospitals, and health plans, serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care.
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for millions of people to achieve their best health. Our culture is inclusive, diverse, and above all, caring. We ensure our employees are engaged, supported, and fairly treated, offering a comprehensive benefits package to ensure health and financial well-being for you and your family.