Senior Learning Facilitation Professional

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About the role

The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This role plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Selects appropriate materials, creates an environment conducive to learning and exchanging information, engages the learner, and produces desired outcomes.

Monitors training personnel records to ensure employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations to judge effectiveness of training sessions and implement improvements. Evaluates the relevance of online resources to complement the facilitated experience. Begins to influence the department’s strategy and makes decisions on moderately complex issues regarding technical approaches for project components. Exercises considerable latitude in determining objectives and approaches to assignments.

Responsibilities

• Facilitate training courses for employees or external audiences.
• Plan, coordinate, and implement training programs, including instructor-led and virtual instructor-led sessions.
• Select appropriate training materials and create a conducive learning environment.
• Monitor training personnel records to ensure compliance with company, quality, and regulatory requirements.
• Analyze course evaluations to assess training effectiveness and implement improvements.
• Evaluate online resources to complement facilitated learning experiences.
• Review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements.
• Contribute to special projects as needed.

Requirements

• 5+ years of training or learning development experience.
• Understanding of curriculum design and adult learning principles.
• Experience using a wide variety of training tools to effectively facilitate to diverse audiences.
• Experience managing projects or processes.
• Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, and Microsoft Planner.
• Passion for contributing to an organization focused on continuously improving consumer experiences.
• Ability to think critically and evaluate problems from different perspectives.
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Familiarity with healthcare EMR platforms.
• Experience delivering orientation training in a healthcare setting.
• Bachelor’s degree or equivalent experience.

Preferred Qualifications

• Master’s Degree.
• Bilingual (Spanish).

Schedule

• Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week).
• Remote work capability with occasional travel.

Pay

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications.

• $71,100 - $97,800 per year.
• Eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also recognizing life extends outside of work.

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off, including paid time off, company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.
• Additional opportunities and programs.

About Us

OneHome coordinates a full range of post-acute care, including home health, infusion therapy, and durable medical equipment services at patients’ homes. OneHome’s patient-focused model creates one integrated point of accountability that coordinates with physicians, hospitals, and health plans, serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care.

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for millions of people to achieve their best health. Our culture is inclusive, diverse, and above all, caring. We ensure employees are engaged, supported, and fairly treated, offering a comprehensive benefits package to ensure health and financial well-being for you and your family.