Senior Learning Facilitation Professional

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About the role

The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This role plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Selects appropriate materials, creates an environment conducive to learning, engages learners, and produces desired outcomes. Monitors training personnel records to ensure compliance with company, quality, and regulatory training requirements. Analyzes course evaluations to judge effectiveness and implement improvements. Evaluates the relevance of online resources to complement facilitated experiences. Influences department strategy and makes decisions on moderately complex issues with considerable latitude in determining objectives and approaches.

Responsibilities

• Facilitate training courses for employees or external audiences.
• Plan, coordinate, and implement training programs, including instructor-led and virtual instructor-led sessions.
• Select appropriate training materials and create a conducive learning environment.
• Engage learners and ensure training produces desired outcomes.
• Monitor training records to ensure compliance with company, quality, and regulatory requirements.
• Analyze course evaluations to assess effectiveness and implement improvements.
• Evaluate online resources to complement facilitated training experiences.
• Review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements.
• Contribute to special projects as needed.

Requirements

• 5+ years of training or learning development experience.
• Understanding of curriculum design and adult learning principles.
• Experience using a variety of training tools to effectively facilitate sessions for diverse audiences.
• Experience managing projects or processes.
• Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, and Microsoft Planner.
• Passion for contributing to an organization focused on continuously improving consumer experiences.
• Ability to think critically and evaluate problems from different perspectives.
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Familiarity with healthcare EMR platforms.
• Experience delivering orientation training in a healthcare setting.
• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Master's Degree.
• Bilingual (Spanish).

Schedule

Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week). Remote work capability with occasional travel.

Pay

The compensation range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications. Range: $71,100 - $97,800 per year. This role is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana offers competitive benefits designed to support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

About Us

OneHome coordinates a full range of post-acute care, including home health, infusion therapy, and durable medical equipment services. Acquired by Humana in 2021, OneHome advances value-based care and serves over one million health plan members nationwide. Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company, delivering care and services to millions through Humana insurance services and CenterWell healthcare services. Our inclusive, diverse, and caring culture ensures employees are engaged, supported, and fairly treated.