Senior Learning Facilitation Professional

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About the role

The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. This role plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Selects appropriate materials, creates a conducive learning environment, engages learners, and produces desired outcomes. Monitors training personnel records to ensure compliance with company, quality, and regulatory training requirements. Analyzes course evaluations to judge effectiveness and implement improvements. Evaluates the relevance of online resources to complement facilitated experiences. Influences department strategy and makes decisions on moderately complex issues with considerable latitude in determining objectives and approaches.

Responsibilities

• Facilitate training courses for employees or external audiences.
• Plan, coordinate, and implement training programs, including instructor-led and virtual instructor-led sessions.
• Select appropriate training materials and create an engaging learning environment.
• Monitor training records to ensure compliance with company, quality, and regulatory requirements.
• Analyze course evaluations to assess effectiveness and implement improvements.
• Evaluate online resources to complement facilitated training experiences.
• Review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements.
• Contribute to special projects as needed.

Requirements

• 5+ years of training or learning development experience.
• Understanding of curriculum design and adult learning principles.
• Experience using a variety of training tools to effectively facilitate sessions for diverse audiences.
• Experience managing projects or processes.
• Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, and Microsoft Planner.
• Passion for contributing to an organization focused on continuously improving consumer experiences.
• Ability to think critically and evaluate problems from different perspectives.
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Familiarity with healthcare EMR platforms.
• Experience delivering orientation training in a healthcare setting.
• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Master's Degree.
• Bilingual (Spanish).

Schedule

• Full-Time: Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week).
• Remote work capability with occasional travel.

Pay

The compensation range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.

• $71,100 - $97,800 per year.
• Eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana offers competitive benefits designed to support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

About Us

OneHome coordinates a full range of post-acute care, including home health, infusion therapy, and durable medical equipment services at patients' homes. OneHome’s patient-focused model integrates care coordination with physicians, hospitals, and health plans, serving over one million health plan members nationwide. Acquired by Humana in 2021, OneHome advances value-based care.

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for millions to achieve their best health. Learn more at Humana.com and CenterWell.com.