Senior Learning Facilitation Professional
Become a part of our caring community.
About the role
The Senior Learning Facilitation Professional conducts or facilitates training courses for organization employees or external audiences. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The role plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Selects appropriate materials, creates an environment conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.
Monitors training personnel records to ensure employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations to judge effectiveness of training sessions and implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience.
Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Responsibilities
- Facilitate training courses for employees or external audiences.
- Plan, coordinate, and implement training programs, including instructor-led and virtual instructor-led sessions.
- Select appropriate training materials and create a conducive learning environment.
- Monitor training personnel records for compliance with company, quality, and regulatory requirements.
- Analyze course evaluations to assess training effectiveness and implement improvements.
- Evaluate online resources to complement facilitated training experiences.
- Review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements.
- Contribute to special projects as needed.
Requirements
- 5+ years of training or learning development experience.
- Understanding of curriculum design and adult learning principles.
- Experience using a wide variety of training tools to effectively facilitate to diverse audiences.
- Experience managing projects or processes.
- Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, and Microsoft Planner.
- Familiarity with healthcare EMR platforms.
- Experience delivering orientation training in a healthcare setting.
- Bachelor's degree or equivalent experience.
Qualifications
- Demonstrated ability to think critically and evaluate problems from different points of view.
- Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
- Passion for contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
- Master's Degree.
- Bilingual (Spanish).
Schedule
- Full-Time | Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week).
- Remote work capability with occasional travel.
Pay
The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications.
- $71,100 - $97,800 per year.
- Eligible for a bonus incentive plan based on company and/or individual performance.
Benefits
Humana offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Time off, including paid time off, company and personal holidays, paid parental and caregiver leave.
- Short-term and long-term disability.
- Life insurance.
About Us
About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy, and durable medical equipment services at patients’ homes. OneHome’s patient-focused model creates one integrated point of accountability that coordinates with physicians, hospitals, and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care.
Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported, and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.