Senior Knowledge Leader - Periops

About the role

The Federal Consulting team is a group of hard-working, knowledgeable, passionate members who want to shape the electronic health records systems for active-duty service men and women, their beneficiaries, our Nation’s Veteran’s, American Indians, and Alaska Natives. This role requires an experienced solution consulting professional with an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family.

Responsibilities

• Provide domain, implementation approach, and workflow design expertise
• Author and develop associate-facing content leveraging technical and methodology documentation
• Educate associates to appropriately leverage methodology and standard recommendations
• Consult with cross-functional internal stakeholders to identify priorities for standard content enhancements, process improvements, methodology updates, and resulting client impacts
• May be asked to monitor and/or manage issues logged via problem management process
• Execute process improvement strategies

Qualifications

• 5-7 years of overall experience in relevant functional or technical roles including knowledge and experience with the Oracle Health EHR Millennium product(s)
• Undergraduate degree or equivalent experience
• Product or technical expertise relevant to practice focus
• Ability to communicate effectively and build rapport with team members and other internal stakeholders
• At least 2 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
• Knowledge and experience with building and configuration of EHR product which is leveraged in training, content creation and support of client and team
• Experience in Perioperative

Benefits

This role is eligible for a comprehensive benefits package including medical, dental, and vision insurance, short term disability and long term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care flexible spending accounts, 401(k) savings and investment plan with company match, paid time off, paid sick leave, adoption assistance, employee stock purchase plan, financial planning and group legal, and voluntary benefits including auto, homeowner and pet insurance.