Knowledge Manager - Senior

About the role

The Knowledge Manager aligns people, processes, and technology to enhance information sharing, workflow efficiency, and organizational decision-making across the intelligence enterprise. This role ensures analysts and mission partners can effectively access, use, and manage intelligence data, products, and records across multiple domains and classification levels.

Responsibilities

• Leverage enterprise content management systems, centralized and distributed databases, and digital production platforms to improve discoverability, dissemination, and lifecycle management of intelligence information.
• Shape and improve workflows by integrating knowledge management best practices into business processes.
• Support analysts and operational teams by enabling effective search, discovery, retrieval, and use of intelligence data.
• Facilitate cross-domain dissemination of intelligence products across various government networks and portals.
• Use government-furnished tools—including Microsoft SharePoint and enterprise content platforms—to search, store, and retrieve data.
• Build, update, and maintain knowledge repositories and databases used to support intelligence production.
• Develop and maintain dashboards, repositories, and structured data environments that enhance all-source analytic production.
• Compile and analyze performance and usage metrics for knowledge management systems.
• Prepare reports, metrics packages, and presentations that inform capability planning and future requirements.
• Identify opportunities to improve knowledge-sharing tools, search functionality, and enterprise data management processes.
• Work with analysts, technical staff, and mission partners to meet information-sharing needs across the JIOC.
• Collaborate with IC partners to support information sharing, collection management, and conflict-resolution efforts.
• Provide knowledge management and information governance support during exercises, operations, and mission planning.

Qualifications

• Demonstrated comprehensive mission knowledge and ability to apply KM principles to intelligence operations.
• Ability to communicate understanding of incomplete, indirect, or technically complex information.
• Prior experience working independently with minimal oversight.
• Experience collaborating across the Intelligence Community and resolving information-sharing challenges.
• Strong ability to produce concise, insightful, and comprehensive intelligence-support products.

Skills

• Enterprise content management systems
• Centralized and distributed databases
• Digital production platforms
• Workflow optimization
• Search, discovery, retrieval, and use of intelligence data
• Knowledge repository and database development
• Data management processes
• Performance and usage metrics analysis
• Report preparation
• Collaboration with IC partners
• Exercises, operations, and mission planning support

Benefits

• Mission readiness across the JIOC
• Support for mission readiness

Pay

• Competitive salary commensurate with experience

Schedule

• Full-time