Senior Knowledge Manager

About the role

The National Security Sector (NSS) seeks a highly qualified and trained Senior Knowledge Manager to provide on-site support to USCYBERCOM elements.

Responsibilities

• Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3 through development and implementation of KM strategies, policies, and procedures to improve ability to capture, share, and reuse critical knowledge.
• Drive implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO), promoting information sharing of Cyber operational data.
• Support USCYBERCOM J3 leadership decision making through promotion of culture that streamlines information sharing, discoverability, and policy management.
• Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
• Create, manage, and archive documentation and data in compliance with DoD records management regulations, and establish and manage file structures to ensure effective data access and discoverability.
• Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises.
• Participate in the Knowledge Management Working Group (KMWG) and relevant KM-focused meetings and training sessions.
• Affirm and support command-wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting.
• Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
• Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
• Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

Requirements

• Active Top Secret clearance with SCI eligibility and Polygraph required.
• Twelve plus years’ experience in Knowledge Management, Information Management, or related fields, preferably within the DoD or Intelligence Community working on unclassified and classified networks.
• BA/BS degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field.
• Demonstrate strong working knowledge of KM frameworks, DoD records management policies, and collaborative technologies (e.g., SharePoint, MS Teams, WMS, JIRA).
• Possess proven ability to manage complex data environments and support cross-functional coordination.
• Exhibit excellent written, verbal, and visual communication skills with the ability to craft SOPs, TTPs, briefings, and executive documentation.
• Display excellent independent and proactive problem-solving skills in support of USCYBERCOM J3 senior leadership.

Qualifications

• Favorable if you have a Master’s degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field, and Ten (10) or greater years’ experience.
• Certified Knowledge Manager (CKM) or equivalent KM training.
• Intimate familiarity with USCYBERCOM organizational structure and operational environment.
• Deep experience implementing KM tools, conducting process improvement initiatives, or participating in digital transformation efforts.
• Possess expert-level knowledge of DoD 5015.2 records management standards and KM strategy development.
• Prior participation within USCYBERCOM KM Working Groups or governance bodies.

Skills

• Strong understanding of KM frameworks and principles.
• Experience with DoD records management policies and collaborative technologies.
• Excellent communication and writing skills.
• Proven ability to manage complex data environments and support cross-functional coordination.
• Experience in high-tempo, classified environments within DoD or intelligence agencies.
• Expert-level knowledge of DoD 5015.2 records management standards and KM strategy development.
• Ability to identify and promote KM best practices across directorates.

Benefits

Leidos offers a comprehensive benefits package including competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement.

Pay

$82,550.00 - $149,225.00

Schedule

Details on the schedule are not specified in the job posting.