Senior Instructional Designer

About the role

The Senior Instructional Designer position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Responsibilities

• Serve as the dedicated instructional design partner for Genoa Healthcare, consulting with business leaders and stakeholders to align learning strategies with organizational goals.
• Lead the analysis, design, development, implementation, and evaluation of innovative learning solutions that support operational excellence, compliance, onboarding, leadership development, and organizational change.
• Conduct performance consulting and learning needs assessments to identify root causes of business challenges and recommend effective learning and performance solutions.
• Manage multiple complex learning projects and initiatives simultaneously, ensuring alignment with business priorities, enterprise standards, and project timelines.
• Measure learning effectiveness through learner data, operational metrics, and business outcomes, leveraging insights to drive continuous improvement and demonstrate impact.
• Partner with Optum Enterprise Training colleagues, subject matter experts, and cross-functional stakeholders to develop scalable, high-quality learning experiences that enhance workforce capability and performance.

Qualifications

• High School Diploma / GED.
• Must be 18 years of age OR older.
• 5+ years of instructional design experience in corporate learning, workforce development, adult education, or related environment.
• 5+ years of experience applying adult learning principles and instructional design methodologies.
• 3+ years of experience developing learning solutions using Articulate Storyline, Rise, or similar authoring tools.
• 3+ years of experience designing and developing virtual instructor-led and blended learning programs.
• 2+ years of experience leading instructional design projects from analysis through implementation.
• Experience conducting learning needs assessments and performance consulting activities.
• Experience working with Learning Management Systems (LMS) and SCORM-compliant content.
• Experience partnering with business leaders and subject matter experts to develop performance-based learning solutions.
• Ability to manage multiple projects and priorities independently.
• Written, verbal, facilitation, consulting, and presentation skills.
• Proficiency with Microsoft Office applications, including Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Teams, and Microsoft Outlook.

Preferred Qualifications

• Bachelor's degree in Instructional Design, Education, Organizational Development, Communications, Human Resources, Business, or a related field.
• Experience supporting healthcare, pharmacy operations, customer service, contact center, or regulated environments.
• Experience supporting organizational change and business transformation initiatives.
• Experience developing compliance and regulatory training programs.
• Experience measuring learning effectiveness and demonstrating business impact through analytics and operational metrics.
• Graphic design, multimedia development, video production, or content creation experience.
• Experience mentoring instructional designers, trainers, or learning professionals.
• Ability to influence stakeholders and drive alignment across multiple functional areas.
• Excellent organizational, prioritization, and relationship management skills.

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable).
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment.

We comply with all minimum wage laws as applicable.