Senior Institutional Services Automation Quality Control Analyst (Bonds, Cash, Trading)

Wilmington Trust Institutional Services (IS) is driving rapid business growth and a strategic program of continuous improvement to standardize processes, implement best practices, and add new governance and control functions. The division is also pursuing long-term digital transformation to create digital-first trust and agency service products, shift from a product-centric to a client-centric operating model, and lower the cost to serve. These initiatives are fueling increased business investment.

About the role

We are seeking an entrepreneurial and highly analytical Senior IS Automation Quality Control Analyst to ensure the efficient delivery of high-quality business processes for Cash & Trading domain capabilities. You will design, develop, and execute automated test scripts that support software products for the Bank’s Institutional Services (IS) customers. Reporting to the QA Manager, you will work closely with cross-functional teams to understand system architecture and product requirements, delivering test automation solutions that ensure both functional and non-functional quality coverage. You will also share accountability for production support, partnering with technology and operations teams to perform post-production validation and ensure the stability and reliability of Cash & Trading domain capabilities.

Responsibilities

• Develop, maintain, and execute manual and automated test scripts for web, API, and/or mobile applications using appropriate tools and frameworks.
• Collaborate with Development teams to understand system architecture and implementation; engage in sprint planning and backlog grooming sessions with Product Owners to translate product requirements and acceptance criteria into comprehensive test automation scripts covering both functional and non-functional requirements.
• Integrate automated tests into CI/CD pipelines to ensure seamless and efficient test execution throughout the development lifecycle.
• Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process.
• Perform root cause analysis of test failures and assist with debugging alongside the development team.
• Ensure sufficient test data setup and environment readiness for automation runs.
• Maintain automation documentation and publish test execution status reports with traceability of test coverage at the feature level; communicate results to stakeholders.
• Adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite; escalate risk-related issues to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by regulators.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field and a minimum of 2 years’ software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices testing; or, in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including at least 2 years’ software quality assurance and control experience with test script creation and maintenance.
• Strong programming skills in one or more pertinent languages.
• Sound understanding of quality control methodologies, tools, and processes.
• Sound knowledge of agile development methodologies and DevOps practices.
• Familiarity with pertinent defect tracking systems.
• Strong problem-solving, verbal, and written communication skills.
• Strong organizational skills.

Qualifications (Preferred)

• Minimum of 7 years’ software quality assurance and control experience.
• Experience testing cloud-based applications and APIs.
• Strong domain expertise in Cash & Trading, including Trust Accounting Platform and its ecosystem (daily client reporting, multi-format statement generation, and internal operational reporting).
• Exposure to fintech platforms and emerging technologies, with a solid understanding of modern digital ecosystems and integration patterns.
• Exposure to AI concepts and tools (e.g., AI-assisted testing, test data generation, intelligent automation) and the ability to apply AI-driven approaches to improve QA efficiency and coverage.
• ISTQB or similar QA certification.
• Experience with performance and load testing tools.
• Exposure to security testing practices and tools.

Pay

The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate’s compensation will be informed by their specific combination of knowledge, skills, and experience. The range listed above corresponds to our national pay range for this role; the applicable pay range may vary based on location.

Location: Clanton, Alabama, United States of America