Senior Infrastructure Technology Manager

About the Role

The role reports to the Chief Information Officer (CIO), who holds enterprise architecture and IT systems accountability. It works in close, ongoing coordination with two peer functions: Chief Operating Officer (COO) and Field Systems Director. This role owns the multi-year roadside technology roadmap across LBJ, NTE, and NTE 35W TEXpress Lanes, acts as the company's lead technical voice with toll system suppliers, drives renewal and upgrade projects, and ensures technical compliance with various obligations.

Responsibilities

• Technology Strategy and Roadmap: Own the multi-year roadside technology roadmap, reconcile CDA obligations, maintain lifecycle positions for major assets, track technology developments, and represent the company in industry forums.
• Technical Authority in Supplier Engagement: Act as the lead technical voice with suppliers, interrogate proposals, write technical content for specifications, support commercial and legal teams, and lead technical evaluations.
• Program Delivery: Drive renewal and upgrade projects, approve designs and test plans, witness testing, and provide continuing technical support.
• Documentation and Records Management: Own the ITS documentation repository, maintain document control standards, and ensure compliance with CDA hand back obligations.
• Testing, Standards, and Performance: Develop and maintain testing frameworks, track failure trends, define performance measures, and investigate systemic issues.
• Governance and Compliance: Own technical content of CDA obligations, ensure compliance with Texas interoperability requirements, and report on roadmap and technology risk.
• Team Leadership and Capability Building: Supervise and develop ITS engineering staff, scale the team, build technical depth, and own an innovation pipeline for roadside tolling technology.

Qualifications

• Master’s or bachelor’s degree in electrical, electronic, systems, computer, or civil engineering, or equivalent experience.
• Ten or more years in electronic tolling systems, with hands-on knowledge of roadside technology.
• Experience working with toll system suppliers or integrators.
• Proven ownership of technical specifications, test plans, and system acceptance.
• Ability to work across organizational boundaries and build agreement with peers.

Preferred Qualifications

• Experience in a concession, P3, or long-term toll operator environment.
• Experience with system renewal or migration on live tolling facilities.
• Prior experience supervising or mentoring engineering staff.
• Familiarity with dynamic pricing environments and Texas tolling interoperability arrangements.
• Experience building internal engineering capabilities.
• Spanish language ability.

Competencies

• Technical judgement under commercial pressure.
• Clear written communication, especially in specifications and technical positions.
• Credibility with executive audiences and field technicians.
• Independence of thought and willingness to recommend against familiar solutions.