Senior Human Resources Business Partner

Essential Responsibilities

• Provide guidance and support to managers and employees on employee relations matters, workplace policies, and employment practices.
• Investigate and resolve employee concerns, complaints, and grievances in a fair and timely manner.
• Partner with managers/supervisors to address performance management issues, corrective actions, and conflict resolution.
• Support labor relations activities and assist with union-related matters as applicable.
• Conduct thorough, confidential, and objective investigations involving workplace misconduct, harassment, discrimination, policy violations, and employee complaints.
• Document findings, prepare investigative reports, and recommend corrective actions.
• Ensure compliance with federal, state, and organizational policies throughout the investigative process.
• Administer unemployment claims and represent the organization during unemployment hearings.
• Collapse responses to claims and maintain documentation to mitigate organizational risk.
• Maintain employee data integrity within the Human Resource Management System (HRMS).
• Aid with system enhancements, testing, training, and process optimization initiatives.
• Conduct retention and exit interviews to identify engagement opportunities and reduce turnover.
• Facilitate exit interviews and prepare reports identifying organizational improvement opportunities.
• Prepare and distribute weekly HR reports, compliance updates, and employee relations summaries.
• Analyze data trends and provide recommendations to improve workforce effectiveness and employee engagement.
• Identify, develop, and implement HR process improvements to enhance efficiency, compliance, and employee experience.
• Lead or participate in HR projects and continuous improvement initiatives.
• Develop and update HR policies, procedures, and documentation as needed.
• Monitor and ensure compliance with Ohio Department of Health (ODH) regulations and organizational requirements.
• Track and validate employee credentials and certifications, including: Basic Life Support (BLS), State Tested Nursing Assistant (STNA), Licensed Practical Nurse (LPN), Annual Tuberculosis (TB) Testing, Home Care Aide (HCA), First Aid Certifications.
• Maintain compliance records and address deficiencies in a timely manner.
• Coordinate and prepare documentation for Ohio Department of Health site audits.
• Conduct internal compliance reviews and corrective action planning.
• Prioritize operational leaders to ensure continuous audit readiness.

Qualifications

• Education: Bachelor’s degree in human resources, business administration, healthcare administration, or related field required.
• Experience: Minimum of 5–7 years progressive Human Resources experience. Healthcare industry experience is strongly preferred.
• Experience: In employee relations, investigations, labor relations, and compliance.
• Certifications: Preferred SHRM-CP, SHRM-SCP, PHR, or SPHR certification. Knowledge of healthcare regulatory requirements and ODH standards preferred.
• Knowledge, Skills & Abilities: Strong knowledge of federal and state employment laws and HR best practices. Experience conducting complex workplace investigations. Demonstrated ability to work effectively as a cooperative team member by building positive relationships, communicating openly, supporting colleagues, sharing responsibilities, and contributing to a collaborative work environment focused on achieving departmental and organizational objectives. Ability to maintain confidentiality and exercise sound judgment. Strong analytical, organizational, and problem-solving skills. Proficiency with HRMS platforms and Microsoft Office applications. Excellent written, verbal, and interpersonal communication skills. Ability to build trusted relationships across all levels of the organization. Strong attention to detail and ability to manage multiple priorities.
• Physical Requirements: Good vision and hearing. Ability to lift 20 pounds, bend, stoop, sit for 1-2 hours at a time, walk up stairs.
• Working Conditions: Office environment.