Senior HR Generalist
About Urgo Medical
Urgo Medical is dedicated to transforming lives through innovative wound care products and digital services. The company’s mission is to help patients heal faster and better, addressing severe, chronic, or infected wounds that cause pain and isolation. Urgo Medical’s strengths span industrial operations, R&D, and commercial excellence, offering a dynamic environment for passionate, impact‑driven professionals.
Position Overview
The Senior Human Resources Generalist serves as a strategic and hands‑on HR partner responsible for leading talent acquisition, supporting compliance with Canadian employment laws, providing backup payroll administration, and assisting with recruiting in a growth environment. This role supports the full employee lifecycle while ensuring HR programs, policies, and practices align with business objectives and legal requirements across North America.
Duties and Responsibilities
- HR Compliance & Employee Relations: Ensure compliance with Canadian federal and provincial employment laws; partner with leadership on employee relations, performance management, disciplinary actions, investigations, and policy interpretation; maintain handbooks, policies, and compliance documentation; support initiatives related to employment standards, leaves of absence, accommodation requests, human rights legislation, and workplace health and safety; monitor legislative changes and recommend updates.
- Talent Acquisition & Workforce Planning: Lead full‑cycle recruitment for salaried and hourly positions across multiple functions and locations; develop recruiting strategies, job descriptions, interview processes, and selection criteria with hiring managers; source, screen, interview, and recommend candidates; manage relationships with recruiting agencies and job boards; monitor recruiting metrics (time‑to‑fill, cost‑per‑hire, pipeline activity, quality of hire); support employer branding and candidate experience programs; maintain recruiting documentation.
- Employee Lifecycle Management: Facilitate onboarding and orientation programs; support performance management and talent review processes; assist managers with employee development and succession planning; maintain employee records and HR documentation in compliance with policy and legal requirements.
- Payroll Support: Serve as backup to the Payroll Specialist; support payroll processing, audits, data validation, employee record maintenance, and reconciliation activities; step in when the Payroll Specialist is unavailable.
- Training & Learning Development: Coordinate employee training and compliance‑related training initiatives; assist with development and delivery of learning programs; track training participation and effectiveness metrics; support leadership development and employee growth initiatives.
Competencies
- Strong analytical and problem‑solving skills
- Meticulous attention to detail
- Excellent interpersonal, written, and oral communication abilities
- Strategic thinker with the ability to set priorities and thrive in a fast‑paced environment
- Discretion in handling sensitive and confidential information
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Minimum of five (5) years of progressive HR experience, including significant full‑cycle recruitment experience
- Working knowledge of Canadian employment laws and HR practices
- Experience evaluating and analyzing data for KPI development
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Preferred: PHR, SPHR, SHRM‑CP, or SHRM‑SCP designation
Work Environment
Indoor office setting with temperature control; no adverse environmental conditions expected. Travel requirement is 0‑5%.
Physical Demands
Predominantly sedentary work with occasional exertion of up to 15 pounds. Requires close visual acuity for data analysis, computer use, and extensive reading, as well as the ability to operate standard office equipment.
Benefits
- Health, dental, and vision insurance
- Company‑paid and voluntary life insurance
- Company‑paid disability insurance and benefits
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid time off
- Paid family leave
Salary
$80,000 – $95,000 annually, bonus eligible.