Senior HR Generalist

About Entrega

Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.

At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact. You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.

About the Role

Entrega is seeking an experienced and highly capable Senior HR Generalist to help strengthen and expand our Human Resources function. This role serves as a trusted advisor to managers and employees while providing broad leadership across employee relations, performance management, HR operations, compliance, benefits administration, and workforce initiatives. Working closely with the Director of Workforce Performance & Operations and organizational leaders, this role helps ensure Human Resources operates as a strategic business partner while delivering exceptional operational support throughout the employee lifecycle.

Unlike many traditional HR Generalist positions, this role offers significant opportunities to influence how HR operates across the organization, improve business processes, support leadership decision-making, and help build scalable people practices that support Entrega's continued growth. This position is ideal for an experienced HR professional who enjoys balancing operational excellence with strategic thinking, thrives in a collaborative environment, and is motivated by helping both employees and managers succeed.

Work Location: Hybrid – Troy, Michigan
Employment Type: Full-Time
Travel: Occasional local travel, as needed

Responsibilities

• Employee Relations & Manager Partnership
  • Partner with managers to provide guidance on employee relations, performance management, coaching, workplace concerns, and policy interpretation.
  • Coach managers through performance improvement discussions, corrective actions, and employee documentation.
  • Conduct or assist with workplace investigations while ensuring fairness, consistency, and compliance.
  • Support conflict resolution and help foster positive employee relations throughout the organization.
  • Build trusted relationships with managers and employees while promoting a culture of accountability, professionalism, and respect.
• Human Resources Operations
  • Administer onboarding, offboarding, employee status changes, and employment documentation.
  • Maintain accurate employee records and HRIS data integrity.
  • Coordinate benefits administration and assist employees with benefit-related questions.
  • Support administration of leave programs, including FMLA, ADA accommodations, and other protected leaves.
  • Ensure HR documentation and employment records remain complete, accurate, and compliant.
• Performance Management & Employee Development
  • Support company-wide performance management initiatives and manager coaching efforts.
  • Assist managers with employee development planning and performance documentation.
  • Help coordinate employee engagement and recognition initiatives.
  • Support workforce planning, succession planning, and leadership development efforts as the organization grows.
  • Contribute ideas that improve employee performance, manager effectiveness, and organizational capability.
• HR Compliance & Governance
  • Help ensure compliance with federal, state, and local employment laws.
  • Maintain HR policies, procedures, and employment documentation.
  • Support internal audits and compliance initiatives.
  • Promote consistent application of company policies and HR practices.
  • Identify opportunities to strengthen HR governance and operational consistency.
• HR Projects & Continuous Improvement
  • Participate in initiatives that improve HR processes, systems, and employee experience.
  • Assist with implementation of new HR programs, technologies, and operational improvements.
  • Support workforce reporting, HR analytics, and organizational metrics.
  • Participate in cross-functional business initiatives as assigned.
  • Recommend improvements that increase operational efficiency and support organizational growth.

This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.

Requirements

• Experience
  • 6–10 years of progressive Human Resources experience.
  • Experience supporting multiple HR disciplines, including employee relations, performance management, benefits administration, compliance, onboarding, and HR operations.
  • Demonstrated experience partnering directly with managers to resolve employee issues and improve team performance.
  • Experience leading or participating in HR process improvement initiatives.
  • Experience working in organizations with approximately 50–300 employees is strongly preferred.
  • Experience supporting professional services, consulting, technology, engineering, or other fast-paced knowledge-based organizations is preferred.
• Knowledge & Skills
  • Strong understanding of employee performance management, employee development, talent management, and manager effectiveness practices.
  • Demonstrated ability to translate workforce needs into practical programs, processes, tools, and resources.
  • Strong project management and organizational skills with the ability to drive multiple initiatives to completion.
  • Strong coaching, facilitation, and relationship-building capabilities.
  • Ability to influence managers and stakeholders without relying on direct authority.
  • Strong written and verbal communication skills with the ability to communicate effectively across different levels of an organization.
  • Strong analytical skills with the ability to identify trends, evaluate program effectiveness, and translate information into practical recommendations.
  • Ability to balance strategic thinking with hands-on execution in a growing organization.
• Education & Certifications
  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field required.
  • SHRM-CP, SHRM-SCP, PHR, SPHR certification preferred but not required.

Performance Profile

This is a high-impact Human Resources role within a performance-driven professional services organization. The Senior HR Generalist plays a critical role in strengthening manager effectiveness, supporting employees, improving HR operations, and helping the organization continue to grow through sound people practices. Successful candidates will demonstrate:

• Strong ownership and accountability.
• Excellent judgment and professionalism.
• The ability to influence managers and drive positive organizational outcomes through expertise, collaboration, and sound judgment rather than formal authority.
• Strong organizational discipline and attention to detail.
• Exceptional interpersonal and relationship-building skills.
• Confidence coaching managers through complex employee situations.
• A continuous improvement mindset focused on making HR more effective, scalable, and business-oriented.
• The ability to balance operational execution with broader organizational thinking.

Career Growth

Entrega is committed to investing in the long-term growth and development of our employees. As our company continues to grow, employees who consistently demonstrate strong performance, accountability, and leadership are provided opportunities to expand their responsibilities, develop new capabilities, and advance their careers. We believe career growth is earned through meaningful contributions and a commitment to excellence. Many of our leaders have helped build new services, improve how we operate, lead strategic initiatives, and shape the future direction of the organization.

If you're looking for more than just your next position, and instead want the opportunity to build a meaningful career with a company that values initiative, ownership, and continuous improvement, Entrega offers an environment where your contributions can make a lasting impact.

Benefits

Entrega offers a competitive compensation package designed to recognize experience, capability, and performance. Where applicable, employees may also be eligible to participate in performance-based incentive programs aligned with individual and organizational results. We are committed to supporting our employees both professionally and personally through a comprehensive benefits program that includes:

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off
• Additional programs that promote health, well-being, and work-life balance