Senior HR Generalist

About the Role

Reporting to the Senior Manager, HR & Employee Experience, the Senior HR Generalist is responsible for supporting the daily operations of the HR department with a focus on driving HR operational excellence. The role includes handling and overseeing leaves of absence (LOA) process, accommodations, and employee experience, ensuring compliance and supporting a thriving workplace culture.

Responsibilities

• Leave Administration:
  • Administer end-to-end leave of absence cases, including FMLA, short/long-term disability, military leave, and state-specific paid leave laws.
  • Oversee outsourced/external administrator of LOA system and process, including return to work, ensuring collaboration among employees, managers, finance team, and vendors/TPAs.
  • Educate staff and managers on leave rules and guidelines, including FMLA, WAPFML, and sick leave.
  • Support reporting metrics such as leave durations and benefits costs.
  • Review Leave Transfer requests and collaborate with senior leaders for case-by-case decisions.
• Employee Relations/Experience:
  • Provide initial support on non-complex employee relations issues and serve as backup for complex issues.
  • Support leaders in managing employee relations, ensuring a DEIB lens and appropriate resolution.
  • Conduct investigations into workplace complaints (e.g., policy violations or harassment claims).
  • Support resolution of interpersonal disputes and guide managers through corrective actions, PIPs, and terminations.
  • Manage EAP, wellness events, and the Performance Excellence Program (PEP) and BEAM program.
• Americans with Disabilities Act (ADA) Accommodations:
  • Administer ADA accommodation process, ensuring legal compliance and timely communication.
  • Facilitate conversations to identify workplace needs and determine reasonable accommodations.
  • Evaluate documentation, determine eligibility, and ensure compliance with ADA and other laws.
  • Recommend and secure tools, ergonomic equipment, schedule changes, or modified duties.
• Worker’s Compensation:
  • Manage workplace injury and illness claims, review accident reports, and ensure regulatory compliance.
  • Serve as liaison between injured employees, management, medical providers, and insurance carriers.
  • Partner with HR and Finance teams to set up Worker’s Comp in other states.

Qualifications

• Bachelor’s degree OR equivalent years of work experience in Human Resources.
• Minimum of 3+ years of progressive HR experience, including employee relations, benefits administration, leaves, and accommodations.
• Exceptional empathy and communication skills for sensitive situations.
• PHR or SPHR certification preferred.
• Proficiency in employment laws, state/federal regulations, and HR best practices.
• Experience with HRIS or similar systems required.
• Experience in labor relations with union-represented workforce preferred.

Skills

• Excellent written and verbal communication skills.
• Well-informed on employment laws and compliance requirements.
• Understanding of leave laws, ADA, and employment law for union and non-union roles.
• Proficiency in Microsoft Office Suite and HR systems.
• Commitment to accuracy, attention to detail, and meeting deadlines.

Benefits

• 100% employee-paid Medical, Dental, and Vision Coverage.
• Flexible Spending (FSA).
• Retirement Plan.
• Generous Paid Time Off.

Salary Range: $74,000 - $92,000

Job Type: Full-time, Exempt