Senior Food Beverage Manager

Job Duties

• Supervise Restaurant, Meeting/Catering facilities and lounge
• Develop programs, menus, promotions and advertising to enhance sales, increase revenues, and drive guests to restaurant/outlets
• Communicate with Sales Dept. to facilitate effective and professional delivery of all meetings/banquet contracts
• Support all F&B employees; must be able to perform responsibilities of all positions should unexpected volume or training be required
• Prepare work schedules in accordance with forecasts, staffing guidelines and labor productivity goals
• Anticipate and recommend capital expenditures
• Assure all beverage servers are properly trained in local and state beverage service laws and comply with Lark Hotels beverage service policies and procedures
• Responsible for financial performance and GSTS goals as identified by Lark Hotels
• Enforce hotel's cash handling policies and procedures
• Cookordinator restaurant supply purchases; monitor and maintain inventory of supplies to prevent shortages
• Participate in month-end inventory as needed
• Participate in the daily operation of the restaurant
• Maintain high standards of cleanliness and décor at all times
• Assist GM and Kitchen Management by controlling costs i.e. limit waste, breakage, theft and minimize comps; conduct price shopping, labor management

General

• Display effective listening and communication skills
• Able to work independently and in teams
• Lead by example
• Exercise good judgment and discretion
• Provide excellent customer service
• Multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through

Additional Information

• To apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment.

Essential Functions Of The Job

• Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment
• Ability to work flexible schedules (including weekends, nights, holidays)
• Communicating effectively, both verbally and in writing
• Understand and follow instructions as directed by supervisor/manager
• Working Safely is a condition of employment. All employees must follow the safety policies
• Performing the job duties as described

Expectations of all Employees

• Be polite, courteous and helpful to all guests and coworkers, displaying a positive "can do" attitude while maintaining a high level of professionalism consistent with the company values
• Acknowledge our guests with a smile and friendly "hello."
• Promptly attend to guest needs
• Comply with all hotel policies and procedures, i.e., Employee Handbook, Conduct Policy, Safety Policy, etc.
• Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor
• Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager
• Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, footwear) neat in appearance
• Complete work in a timely manner and meet productivity standards/expectations
• Keep work area clean, neat, and well organized
• Demonstrate a team behavior and attitude of working together effectively to accomplish tasks (even if outside specific job duties)
• Seek approval from management prior to working overtime (i.e., punching in early or staying beyond scheduled shift)
• Perform additional duties as assigned

Job Duties: Safety Responsibilities

• Prior to employees commencing their job duties, provide department/position specific safety orientation and safety training for any employees who are new to your department, or are assuming new duties
• Provide ongoing safety training as needed or required
• Promote the company Safety Policies and Procedures; participate in Safety Committee meetings; take appropriate action to remedy safety concerns

Manager Responsibilities & Expectations

• Support the hotel in achieving high performance levels in service and profitability
• Hold self and others accountable for achieving results
• Support a culture that promotes high employee morale and performance
• Provide strong leadership, motivate staff to reflect a high level of enthusiasm and guest satisfaction
• Respond to guest/employee concerns or complaints in a timely and courteous manner; (ability to effectively problem solve)
• Effectively coach, motivate, lead, and resolve employee concerns by timely communicating on-going positive and constructive feedback
• Keep timely & accurate documentation via performance log, attendance record, and corrective action form
• (Must partner with HR on all "involuntary" terminations.)
• Schedule staffing and assignment of daily duties to meet hotel needs while effectively controlling payroll
• Interview, select, train, and orient employees per Larks process and procedures
• Set and adjust the rates of pay and status for direct reports (i.e., Full Time, Part Time, etc.)
• Ensure that payroll standards are being met (Verify compliance with PTO and Holiday pay policy)
• Review daily Time & Attendance punches in payroll
• (Capture reasons for being tardy or absent.)
• Review and maintain timely and accurate "status" of employees for benefit plans, i.e., Full Time, Part Time and Terminations
• Train team how to punch in, out and transfer departments (holds employees accountable)
• Aggressively manage workers' compensation claims (partners with GM/HR as needed)
• Use meetings, memos, or bulletins to keep staff informed of hotel events, policies, etc.
• Attend and participate in Department Manager meetings to foster open lines of communication
• Participate in the annual budgeting process and effectively manage department expenses in line with the budget
• Assume managerial responsibilities for the hotel in the absence of the GM (Must be knowledgeable of emergency procedures)
• Use technology effectively to maximize productivity and efficiency
• Embrace change, innovation and creativity