Senior Food & Beverage Manager

Essential Job Functions

• Assists in the preparation of the annual strategic plan and achieve the goals and targets therein.
• Continuously seek ways to improve our service and products to members and guests.
• Drives innovative promotions and special events, including concepts, programming for club members.
• In partnership with the Director of Food & Beverage helps develop an operating budget for each of the department’s revenue outlets; after approval, monitors and takes corrective action as necessary to help assure that budget goals are attained.
• Affirms that all standard operating procedures for revenue and cost control are in place and consistently utilized.
• Maintain high visibility in dining outlets and during peak service periods.
• Oversees the hiring, onboarding, management and training of all department employees. Provides guidance and regular feedback as well as conduct annual performance evaluations.
• Helps plan and approve the organizational chart staffing and scheduling procedures and job description/specifications for all department staff.
• Ensures employees have the tools, training and time necessary to achieve the Club’s goals.
• Establishes regular and consistent communication practices with department employees to ensure expectations are clear and employees are up-to-date with club activities and policies, while receiving employee feedback accordingly to maintain and improve a positive employment experience.
• Supports and follows all safety policies
• Takes care of any and all guest complaints that may arise.
• Lead by example and promote the Employee Brand Playbook, our Purpose, Vision, Mission and Motto.
• Complete any other projects or tasks as assigned

Job Requirement

• Education: Bachelor’s degree in Hospitality or other related degree or any other combination of education and experience which provides the required skills.
• Experience: Must have a minimum of at least five years of progressively responsible experience in a similar position within the hospitality industry in a fast pass environment. Club experience preferred.
• Skills: Excellent communication, organization, leadership skills and a motivated work ethic are required.
• Supervisory Responsibilities: Supervises the Food and Beverage Front of House management team