Senior Financial Aid Planner

About the role

Come care with us at American Career College where you will meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. In addition, you will put your technical financial aid skills to work ensuring proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. This position is an integral part of a student’s educational journey at a college with over 110 years in education, recognized as a “Great Place to Work.”

Responsibilities

• Serve as VA Certifying Official for campus, including monitoring eligibility status for students receiving military education benefits, timely updating enrollment and eligibility details in VA Once software, and responding to student questions or requests for information.
• Assist with training and mentoring of new Financial Aid Planners through appointment observations, mentoring, and shadowing activities.
• Review pending private loan disbursements and batches, adjust or schedule refunds as appropriate, and document actions in CampusVue and ELM.
• Support the Financial Aid Director with general operations and management activities such as monitoring the office appointment calendar, delegating activities, managing student traffic, and generating/compiling reports or data as requested.

Requirements

• Minimum of 1 year of experience as a Financial Aid Planner at American Career College.
• Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.
• Excellent communication skills, including active listening and clear delivery of information.
• Preferred: At least 3 years of experience as a Financial Aid Planner at American Career College.
• Education: Associate’s Degree from an accredited college or university (required).

About American Career College

For more than 40 years, American Career College has educated students seeking careers in healthcare, guiding them from student to caregiver. Our associates share a deep commitment to teamwork, collegiality, transparency, and a student‑centric approach. This culture fosters a solution‑oriented, consensus‑driven environment that supports professional growth. American Career College is an equal opportunity employer that embraces diversity and is dedicated to creating an inclusive environment for all associates.