Senior Facilities Service Manager - Mechanical (M3)

This role is focused on service execution, uptime protection, mean time to repair reduction, and long-term asset performance rather than mechanical system design. A key objective is to build, lead, and continuously improve an in-house self-perform maintenance program, ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment.

Responsibilities

• Build, lead, and continuously improve an in-house self-perform maintenance program.
• Ensure the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment.
• Focus on service execution, uptime protection, mean time to repair reduction, and long-term asset performance.

Requirements

• U.S. citizenship.
• Onsite role in Saline, Michigan; relocation assistance may be available.
• 3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or related uptime-critical environments (e.g., data centers, healthcare, industrial plants, semiconductor, or large commercial infrastructure).
• 1–3+ years of experience leading technicians, service teams, or field maintenance operations.
• Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.
• Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.
• Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or related field preferred; equivalent technical and field leadership experience also valued.

Skills

• Strong crisis management and service leadership in high-availability environments.
• Proven ability to improve maintenance quality, service reliability, and execution discipline.
• Strong people leadership with the ability to develop technicians and reinforce accountability.
• Clear communicator who can coordinate across operations, engineering, and vendor teams.
• Strong operational judgment and ability to prioritize in time-sensitive situations.
• Experience with mission-critical cooling infrastructure including chillers, CRAH/CRAC systems, pumps, cooling towers, heat exchangers, valves, and mechanical distribution systems (preferred).
• Familiarity with BMS/controls integration, alarm response, trend analysis, and service coordination with automation teams (preferred).
• Experience with preventive maintenance, predictive maintenance, CMMS systems, energy optimization, and service KPI tracking (preferred).
• EPA Section 608 Certification (preferred where refrigerant-handling responsibilities apply).
• HVAC trade license or mechanical certification (preferred where applicable).
• OEM training or manufacturer certifications related to chillers, cooling systems, controls platforms, or critical mechanical equipment (preferred).
• OSHA 30 (preferred).

Work Environment

• Mission-critical onsite role supporting 24/7 operations; regular attendance, schedule flexibility, and response readiness are required.
• Frequent walking, bending, kneeling, crouching, pushing/pulling objects, and climbing stairs.
• Ability to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater.
• Capability to maintain balance while working from ladders or elevated platforms.
• Tasks performed in an industrial environment; must be executed safely, with or without reasonable accommodation.

About Oracle Cloud Infrastructure

Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.

Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.

Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.

Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.

Pay

Hiring range in USD: $126,200 - $264,100 per year. May be eligible for bonus, equity, and compensation deferral.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short-term and long-term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off: Flexible Vacation for salaried employees; accrued vacation for others (13 days annually for first three years, 18 days annually thereafter; prorated for part-time).
• 11 paid holidays.
• Paid sick leave: 72 hours upon hire, refreshes annually, carries over up to 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.