Senior Executive Assistant
Harvard T.H. Chan School of Public Health · Boston, MA · 1 wk ago
HybridFull-time
About the role
The Dean's Office ("DO") supports the School's Dean of the Faculty. The Senior Executive Assistant will play a key role in supporting the dean's priorities.
Responsibilities
- Manages calls and emails, reviews, assesses, responds/reroutes, monitors follow up items to completion
- Tactfully negotiates requests for the Dean’s presence in meetings and at events
- Welcome and assists expected guests and unexpected visitors, creating a welcoming environment for all constituents
- Develops and maintains a general knowledge of the School
- Schedule management: proactively handles the day-to-day activities of the dean, managing the Dean's calendar, anticipating needs, resolving conflicts, and communicating updates to relevant stakeholders
- Oversees agenda-setting, gathering briefing materials, bios, and other prep materials
- Arranges complex and detailed travel plans, ensuring the Dean has all necessary information ahead of off-site meetings and trips
- Drafts, edits, and proofs brief correspondence and helps maintain archival records
- Works with the office coordinator to provide background for reconciling the dean’s expenses and reimbursements and the Dean’s corporate card
- Anticipates the needs of the Dean and acts proactively, strategically, and in symmetry with the DO staff
- Organizes and implements administrative systems and procedures to promote efficiency gains; maximizes the use of available technology and applications
Qualifications
- Bachelor's Degree or equivalent experience is required
- 5+ years of experience working with and supporting senior/executive level leaders or related experience required
- Experience with calendar management of senior/executive leaders is required
- Experience with an academic environment
- A desire to bring order, initiative, and collaboration are essential
- Advanced fluency with Microsoft Office Suite of programs inclusive of Outlook and collaboration programs (e.g., Zoom, Teams, SharePoint, OneNote)
- Demonstrated ability to learn and navigate complex organizational systems, policies, and procedures
- Proven task management and organizational skills
- Aptitude for learning new systems quickly
- Excellent written, verbal and interpersonal communication skills
- Aptitude for preemptive, creative problem solving
- Sound judgment, diplomacy, and professionalism handing competing demands in a fast-paced environment and handling sensitive/confidential information
- Proven ability to provide responsive, professional support with an adaptable mindset
Additional Qualifications and Skills
- Advanced fluency with Microsoft Office Suite of programs inclusive of Outlook and collaboration programs (e.g., Zoom, Teams, SharePoint, OneNote)
- Demonstrated ability to learn and navigate complex organizational systems, policies, and procedures
- Proven task management and organizational skills
- Aptitude for learning new systems quickly
- Excellent written, verbal and interpersonal communication skills
- Aptitude for preemptive, creative problem solving
- Sound judgment, diplomacy, and professionalism handing competing demands in a fast-paced environment and handling sensitive/confidential information
- Proven ability to provide responsive, professional support with an adaptable mindset