Senior Document Imaging Professional

Key Responsibilities

• Receive and process physical mail deliveries from the mailroom, preparing documents for imaging and digital processing.
• Operate high-speed scanning equipment to convert paper documents into electronic images for downstream business workflows.
• Perform document indexing and quality control to ensure accurate imaging, record storage, and future retrieval.
• Manage electronic records in accordance with organizational retention and storage requirements.
• Utilize multiple computer applications, web browsers, and dual/multi-screen environments to efficiently process and track document workflows.
• Maintain accuracy and productivity while handling high volumes of documents in a fast-paced environment.
• Lift, move, and organize boxes of documents and paper materials weighing up to 20 pounds.
• Collaborate with business partners to ensure timely and accurate delivery of digitized documents and records.

Required Qualifications

• Education: High school diploma or GED.
• Experience: 1-3 years of relevant work experience.
• Strong attention to detail and accuracy in document handling.
• Strong analytical, research, and problem-solving skills with the ability to exercise independent judgment.
• Excellent communication skills and a collaborative approach to problem-solving.
• Ability to multitask while handling physical documents and working within web-based applications.
• Ability to work efficiently under time constraints and adapt to changing priorities.
• Commitment to maintaining a positive, professional attitude in a team-oriented environment.

Preferred Qualifications

• Experience with imaging systems and document management tools preferred; training will be provided.
• Working knowledge of Microsoft Office and web-based applications.

Benefits

• Vacation time
• Sick time
• 401(k)
• Health, dental and life insurances

Pay

Base Pay: $19.95 - $27.45 / hour.

Variable Pay: Eligible for bonus, commissions, and/or long-term incentives.

Schedule

Full Time

Job Family

Group Business Support & Operations

Line of Business

SERVD Service Delivery

Ameriprise Financial

Equal Opportunity Employer