Senior Document Control (QCO) Intern - Graduate Students at Massachusetts Bay Transportation Authority

Principal Duties and Responsibilities

• Support DC team in daily document control operations
• Aid DC team and stakeholders in appraising current and active documents
• Maintain adherence to DC and regulatory standards
• Generate Master Document Lists to inventory documents, collect, and assign metadata for categorization
• Strategize document storage solutions based on stakeholder needs to organize and/or build document repositories
• Prepare documents for EDMS accession
• Collaborate with Archives & Digital Asset Preservation and Records and Information Management to ensure active documents contain necessary retention and archive data
• Collect data for metrics and KPIs or other reporting mechanisms
• Collaborate on DC projects with potential to identify and develop solo projects with DC support
• Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed
• Provide internal and external customers with courteous and professional service
• Perform all other duties and projects as assigned

Minimum Education

Enrolled, for entire duration of employment, in the graduate / master’s degree program of an accredited college / university in a Library and Information Science and/or Archives program.

Minimum Experience and Required Skills

• Above average proficiency with Microsoft applications- specifically Excel, Word, and SharePoint
• Interest in public service, government archives, or public transportation and how it operates
• At least one year of experience working responsibly with sensitive items, systems, or data
• Desire to learn about or deepen experience with document control and greater document management activities in a transit authority
• Ability to work independently and juggle multiple priorities
• Above average ability to communicate effectively in English, both in written and oral forms
• Highly organized, motivated, and have great attention-to-detail
• Strong interest in public service, transit, or transportation and how it operates
• Ability to work effectively in diverse, collaborative, fast-paced environments as well as independently
• Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role
• Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply)